Regional Connectivity Manager

TGS International Group
Singapore, Singapore
Salary not specified
Posted
Full-time
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Job Description

Regional Connectivity Manager – APAC Datacenter Location: Singapore Employment Type: Full-Time / Permanent Working Hours: Monday–Friday, 9:00am–5:00pm Salary: SGD 20,000 per month / SGD 240,000 per annum Region: APAC Sector: Datacenter Connectivity Working Location: Singapore-based, with regional travel across APAC as required About the Role A rapidly growing global Datacenter solutions provider is seeking an experienced Regional Connectivity Manager to lead and grow its connectivity services offering across the Asia Pacific region. Based in Singapore, you will take regional ownership of connectivity delivery, technical standards, customer relationships, team development and service-line growth across APAC. The role combines senior business leadership with the delivery of major structured cabling, fibre, telecommunications and Datacenter infrastructure projects across multiple countries and customer environments. Working with customers, project teams, technical specialists, contractors and senior leadership, you will act as a trusted regional subject matter expert while overseeing delivery, commercial performance, resources, risk and operational standards. Key Responsibilities Regional Leadership - Own the regional connectivity services offering across APAC. - Develop and implement regional connectivity strategies, standards and delivery methodologies. - Lead service-line growth across existing and new markets. - Establish consistent technical, operational and delivery standards. - Provide senior leadership across regional projects, teams and customer accounts. - Act as a senior escalation point for technical, operational and commercial matters. - Promote collaboration and knowledge sharing across regional teams. - Represent the organisation at senior customer and industry meetings. Project & Programme Delivery - Lead delivery of structured cabling, fibre, connectivity and Datacenter infrastructure projects. - Oversee multiple projects and programmes across APAC markets. - Manage scope, budgets, resources, schedules, risks and delivery performance. - Ensure projects are delivered safely, on time, within budget and to agreed quality standards. - Establish project governance and reporting structures. - Coordinate project teams, contractors, suppliers and technical partners. - Monitor performance, implement corrective actions and ensure effective project handover and close-out. - Provide regular reporting to senior leadership and customers. Technical Connectivity - Provide technical leadership across Datacenter connectivity and infrastructure projects. - Oversee structured cabling, fibre optic and telecommunications deployments. - Support the design and implementation of Datacenter connectivity solutions. - Provide guidance on network infrastructure and carrier connectivity. - Ensure solutions meet customer requirements, technical standards and industry best practice. - Review technical proposals, designs, specifications and project documentation. - Resolve complex technical and project issues. - Establish regional technical standards and best practices and remain current with industry developments. Client & Stakeholder Management - Act as a senior regional point of contact for key customers. - Build long-term relationships with hyperscale, colocation, telecoms and enterprise customers. - Provide credible technical and operational leadership. - Manage senior stakeholders across multiple countries and cultures. - Lead customer meetings, technical workshops and project reviews. - Act as a senior escalation point for customer issues and ensure expectations are effectively managed. Commercial & Business Development - Support regional business development and account growth. - Identify new connectivity opportunities across existing and prospective customers. - Contribute to bids, tenders, proposals and solution development. - Provide technical and commercial input into customer solutions, pricing and scope. - Identify opportunities to expand connectivity services within existing accounts. - Develop relationships with strategic customers and partners. - Support the regional connectivity business plan and monitor APAC Datacenter market developments. Team Leadership & Development - Build, mentor and lead project and technical teams across APAC. - Develop high-performing regional delivery teams with clear roles and performance expectations. - Support recruitment and development of technical and project management personnel. - Provide coaching and professional development. - Promote knowledge sharing, technical excellence and consistent working practices across geographically distributed teams. - Build a collaborative culture across countries and cultures. Quality, H&S & Governance - Drive consistent regional standards for quality, Health & Safety and operational delivery. - Ensure compliance with relevant legislation, client requirements and company procedures. - Promote a strong Health & Safety culture across project environments. - Ensure appropriate risk assessments and method statements are in place. - Monitor contractor and supplier compliance. - Establish project governance, reporting and performance reviews. - Identify operational risks and implement mitigation strategies. - Promote continuous improvement across regional delivery operations. Innovation & Continuous Improvement - Improve connectivity delivery models, processes and operational efficiency. - Develop and implement regional best practices. - Evaluate new technologies and methodologies within Datacenter connectivity. - Standardise processes across APAC where appropriate. - Improve project quality, cost and delivery performance. - Share lessons learned and contribute to the development of the organisation's connectivity capability. Technical Environment Experience in one or more of the following environments: - Hyperscale, colocation or enterprise Datacenters - Telecommunications and carrier connectivity - Mission-critical and critical infrastructure - Datacenter construction - Structured cabling and fibre infrastructure - Network infrastructure - High-tech facilities - APAC Datacenter markets Technical Expertise Strong experience in: - Datacenter connectivity and infrastructure - Structured cabling, copper and fibre optic infrastructure - Fibre installation and testing - Telecommunications and carrier connectivity - Network infrastructure - Connectivity design and delivery - Datacenter deployment - Project and programme management - Resource and budget management - Risk management and project governance - Contractor management - Technical and quality standards - Health & Safety - Customer delivery - Business development, solution development and bid/tender support Candidate Requirements Essential - Significant experience leading Datacenter connectivity, structured cabling, telecommunications or infrastructure projects. - Strong technical understanding of Datacenter connectivity, fibre, structured cabling, network deployments and carrier connectivity. - Proven experience managing multi-country or regional projects across APAC. - Experience with hyperscale, colocation, telecommunications, enterprise or mission-critical customers. - Strong project and programme management capability, including budgets, resources, schedules, risk and delivery performance. - Strong commercial awareness and business development experience. - Experience contributing to bids, tenders, solution development and account growth. - Proven client-facing leadership experience and ability to act as a senior escalation point and trusted technical SME. - Experience building and developing technical and project teams across multiple locations. - Excellent communication, presentation and stakeholder management skills. - Ability to work effectively across different countries, cultures and stakeholder groups. - Strong understanding of quality, Health & Safety and project governance. - Willingness to travel regularly across APAC. - Ability to operate strategically while maintaining strong technical and operational knowledge. Desirable - Regional connectivity operations experience across multiple APAC markets. - Experience with a Datacenter infrastructure, connectivity or technology services provider. - Hyperscale Datacenter customer experience. - Experience managing large-scale structured cabling and fibre deployment programmes. - Knowledge of carrier-neutral Datacenter environments. - Experience with telecommunications and network infrastructure providers. - Track record of growing a technical service line or business unit. - Experience working with international contractors and engineering partners. - Experience developing regional delivery standards and operating models. - Knowledge of current Datacenter connectivity technologies and market trends. Qualifications & Certifications Preferred - Bachelor’s degree in Engineering, Project Management, Telecommunications or a related discipline. - PMP, PRINCE2 or equivalent project management qualification. - Recognised Datacenter infrastructure or connectivity qualification. - Relevant structured cabling or fibre certification. - Health & Safety qualification relevant to Datacenter or construction environments. - Additional leadership, commercial or business development training.

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