Job Description
Job Summary The Executive/Officer/Assistant Officer – Customer Service, supports daily administrative and customer service functions, helping maintain a professional and well-organized Business Centre. Key Responsibilities - Provide front-line customer service and concierge support to owner, VIPs, clients, and visitors. - Coordinate internal and external meetings and VIP visits, ensuring meeting rooms and event areas are fully prepared with required facilities, audio-visual equipment, refreshments, and PPE. - Perform administrative duties including document control, filing, record keeping, and internal document distribution. - Prepare and submit CSQ reports to QS and upload them into the Navade system. - Process invoices and billing through the Esker system, including owner meals, transportation, hotel accommodation, and related services. - Raise Purchase Requisitions (PR) and Material Requests (MR) in SAP in accordance with company procedures and collect the required PPE items from the main store. - Manage office supplies, pantry items, PPE, meals, beverages, and stationery to ensure adequate stock levels are maintained. - Coordinate lunch arrangements and liaise with vendors and service providers as required. Key Requirements - Minimum secondary education or above, certificate in Customer service, public relation or front office. - 2 years related experience in customer service roles
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