Service Engineer / Senior Technical Officer / Field Service Technician
Company not disclosed
Job Description
Responsibilities: - Execution of service and maintenance workflow. - Liaise closely with client representatives on all service/maintenance related issues. - Assisting the supervisor in employing teams on service deliveries and distribute responsibilities. - Manage day-to-day client interactions and expectations for optimal results. - Provide support to supervisor in ensuring the timely delivery and completion of troubleshoot and service/maintenance of security systems at clients’ premises. - Familiarise yourself and deliver customer satisfaction base on each client's business, organization and objectives. - Ensure that works carried out are in compliance with the Workplace Safety and Health Act. - Perform any other technical tasks as and when required. Requirements: - Min Nitec in Electrical/Electronic Engineering with at least 2 years working experience. - Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must. - Knowledge in IT/Network/Server is an added advantage. - Good interpersonal and problem solving skills. - Independent, self-motivated individual whom is able to work under minimum supervision.
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