Call Center Agent (Real Estate Developers)

Mandatory details/Skills: - Handle inbound and outbound customer calls professionally and efficiently. - Respond to customer queries regarding products, services, bookings, orders, or general information. - Understand customer requirements and provide appropriate solutions. - Make outbound calls for follow-ups, confirmations, feedback, and sales opportunities. - Maintain accurate records of customer interactions, calls, and follow-up activities. - Escalate complex customer issues to the relevant department or supervisor. - Follow up with customers to ensure their concerns are resolved. - Achieve assigned call quality, productivity, customer service, and sales targets.

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