Accounts Receivable & Collections Specialist/Available Immediately

PLEASE DO NOT APPLY FOR THIS JOB IF YOU'RE NOT AVAILABLE TO JOIN IMMEDIATELY About the Role GLOMACS is looking for a detail-oriented and proactive Credit Control & Collections Specialist to manage post-course invoicing, customer statements, and collections follow-up. This role is central to maintaining healthy cash flow, strong client relationships, and accurate financial records across our training operations. Key Responsibilities - Issue final invoices, certificates, and attendance reports to unpaid customers promptly after each course week, ensuring accuracy and correct billing contacts. - Prepare and send consolidated weekly customer statements, tracking cumulative outstanding balances. - Request and log acknowledgment of statements, following up by phone when needed. - Conduct routine follow-ups on invoices. - Support resolution of unallocated payments by liaising with clients and the finance team. - Perform daily and weekly self-audits of invoicing, statements, acknowledgments, and escalations; prepare a weekly collections summary for management. - Handle client disputes professionally, propose payment plans, and maintain a service-oriented approach to preserve relationships. What We're Looking For - Proven experience in credit control, collections, or accounts receivable. - Strong organizational skills with high attention to detail. - Confident communicator, comfortable with client-facing follow-up calls and difficult conversations. - Experience with Odoo or similar ERP/accounting systems is a plus. - Ability to work independently, manage multiple priorities, and meet strict deadlines. - A proactive, problem-solving mindset with a focus on resolving root causes, not just chasing payments.

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