(UAE Nationals) Assistant Manager - Dispute Management

We are looking for an Assistant Manager – Dispute Management to join our team. Tasks & Responsibilities - Implement strategies to handle disputes efficiently, minimizing legal actions and maintaining good relationships. - Identify and manage cases of non-responsive, defaulting customers including late payments and dishonored cheques. - Develop and execute action plans to address defaults, such as payment plans or legal proceedings. - • Collaborate with the Collection Team to mediate and resolve conflicts. - Manage customer suspension in instances of default. - In coordination with Organizational Units collect and maintain accurate and up-to-date records of all required documentations. - Submission and follow up of cases to the Rental Dispute Center and the Legal Affairs Department. - Liaise with Legal Office and other concerned Organizational Units to any escalation or in the event of arbitration and litigation. - Coordinate and collaborate with relevant Organizational Units to implement necessary actions following a court order or judgment (e.g. unlocking premises, disposing of assets, auctioning equipment, writing off, etc.). - Handle all internal and external communications with relevant stakeholder. - Manage the team and oversee daily operation, - Ensure proper maintenance of record and reporting to the management. Key Requirements: - Bachelor’s degree in Law. - Valid legal license is mandatory. - Experience in dispute resolution, legal affairs, or litigation. - Strong knowledge of applicable UAE laws, regulations, and dispute resolution procedures. - Excellent Arabic & English communication skills.

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