Job Description
Please read the JD thoroughly and apply only if the role matches your profile — Don’t waste your time or ours. Key Account Manager | B2B Account Growth Company: DemandNXT Business Services Pvt. Ltd. - Experience: 2+ Years - Industry: B2B / SaaS / Data Solutions - Work Mode: Work From Office (HSR Layout Sector 6) - Shift: Night shift (6:00 pm to 3:00 am), US Process About the Role: DemandNXT is looking for a Key Account Manager to manage and grow our existing B2B client portfolio. This is primarily an after-sales account management role, focused on building long-term client relationships, understanding customer requirements, generating repeat business, and identifying upselling and cross-selling opportunities within existing accounts. Key Responsibilities - Manage and strengthen relationships with existing B2B clients and key stakeholders. - Understand client requirements and proactively identify opportunities for repeat business, renewals, upselling, and cross-selling. - Drive account growth and achieve monthly/quarterly revenue targets. - Conduct regular client follow-ups, business reviews, and requirement discussions. - Build relationships with decision-makers, business owners, CXOs, and Sales & Marketing leaders. - Coordinate with internal teams to ensure smooth delivery and resolution of client requirements. - Maintain accurate account information, activities, and opportunities in the CRM. - Identify customer concerns and proactively work towards improving client retention and satisfaction. Requirements - 2+ years of experience in Key Account Management, Account Management, Client Success, B2B Sales, or similar roles. - Proven experience in managing existing accounts and generating repeat business. - Strong understanding of upselling, cross-selling, account growth, and client retention. - Excellent communication, negotiation, presentation, and relationship-management skills. - Experience with B2B SaaS, IT Services, Data Solutions, or Technology is preferred. - International client experience, particularly US/EMEA/APAC, is an advantage. - Target-oriented with strong ownership and follow-up skills. What We Offer - Opportunity to work with B2B and international clients. - Strong exposure to account growth and client relationship management. - Learning and career-growth opportunities. - Dynamic and collaborative work environment. - Competitive compensation and benefits. If you enjoy building strong client relationships and turning existing accounts into long-term business partnerships, we'd love to hear from you. Apply now | HR Contact: 9740072055 | vinay.p@demandnxt.com
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