Applications Support Senior Analyst, Assistant Vice President
Company not disclosed
Job Description
Job Summary: We are seeking an experienced and highly motivated Assistant Vice President to join our Production/Application support team in a dynamic Fintech/Liquidity reporting environment. The ideal candidate will bring a blend of strong technical skills [Unix, SQL, Big Data technologies] and deep domain expertise in financial services such as Securities, secured financing, rates, Liquidity reporting, Derivatives, front office/back-office system, trading lifecycle. This role requires someone who thrives in a high-pressure environment, can troubleshoot complex production issues, understands the full trade lifecycle, and can bridge the gap between critical business users and technical teams. Key Responsibilities: - Provide L2/L3 production support for mission critical liquidity reporting and financial applications, ensuring high availability and performance. - Monitor and resolve incidents related to trade capture, batch failures, position keeping, market data, pricing, risk and liquidity reporting. - Engage with operations, traders, quants, development teams to understand and resolve production outages/issues. - Proactively manage alerts, logs and jobs using Autosys, Unix tools, and monitoring platforms [ ITRS/AWP ]. - Execute advance SQL queries and scripts for data analysis, validation, and issue resolution. - Support multiple applications build on stored proc, SSIS, SSRS, Big data ecosystems [ hive, spark, Hadoop] and troubleshoot data pipeline issues. - Maintain and improve knowledge bases, SOPs, and runbooks for production support. - Participate in change management and release activities, including deployment validations. - Lead root cause analysis [ RCA] , conduct post incident reviews, and drive permanent resolutions. - Collaborate with infrastructure teams on capacity, performance, and system resilience initiatives. - Contribute to continuous service improvement, stability management and automation initiatives. Required Skills & Qualification: - Bachelor’s or master’s degree in computer science, Information Technology, Engineering, or a related field. - 8+ Years of experience in application or production support with 2+ years at a lead level. - Strong hands-on experience with. - Unix/Linus [ scripting, file manipulation, job control] - SQL is a must [ MSSQL/Oracle or similar, Stored proc, SSIS, SSRS ] - Big Data technologies [ Hadoop, Hive, Spark ] - Job Schedulers like Autosys. - Log analysis tools. - Solid understanding of financial instruments and trade lifecycle [ Equities, Fixed incomes, Secured Financing, Derivatives, Liquidity management ] - Familiarity with CUSIP, ISINs and other instrument identifiers. - Knowledge of front office/back office and reporting workflows and operations. - Excellent analytical and problem-solving skills , with the ability to work in a time-sensitive environment. - Effective communication and stakeholder management skills across business and technical teams. - Experience with ITIL processes, including incident, problem and change management. Preferred Qualifications: - Exposure to cloud platforms and containerization [ Docker, Kubernetes ] - Experience with scripting languages [ Python, Shell ] - Knowledge of messaging services , middleware [ Kafka, MQ ] - Familiarity with regulatory and compliance reporting tools and processes. ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Applications Support ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.
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