Hard Service Consultant - Mechanical

Dussmann Ajlan & Bros is pleased to announce a new career opportunity for the position of Hard Services Consultant – Mechanical, based at our Headquarters in Riyadh, Saudi Arabia. Role Purpose Provide technical support and governance for Hard Services delivery across assigned sites, ensuring compliance with contractual requirements, SLA/KPI targets, and HSE standards. Support contractor performance monitoring, PPM execution tracking, and audit readiness to ensure the reliable and efficient operation of mechanical and MEP systems. Technical Knowledge - Working knowledge of mechanical and MEP systems. - Understanding of FM standards, including SFG20, NFPA, SBC, CIBSE, and ASHRAE. - Awareness of ISO 41001, ISO 9001, ISO 45001, and ISO 14001. - Knowledge of PPM and reactive maintenance tracking, permit-to-work systems, SLA/KPI monitoring, inspections, and audits. Key Responsibilities - Support the technical oversight of Hard Services delivery and monitor contractor compliance. - Provide technical guidance on mechanical systems in line with applicable standards and specifications. - Track PPM schedules and reactive work orders through CAFM/CMMS and follow up on backlogs and timely closure. - Collect and validate performance data and support SLA/KPI tracking and reporting. - Conduct technical inspections and audits, identify non-compliance issues, and support NCR/CAPA tracking. - Ensure SOPs, permits, method statements, and maintenance records are available, updated, and compliant. - Support permit-to-work compliance, safety inspections, and risk-mitigation activities. - Assist with asset verification, documentation review, and readiness activities during mobilization and transition. - Prepare reports covering PPM performance, backlogs, incidents, and technical issues. - Coordinate with the FMC team, contractors, and client representatives to ensure smooth service delivery. Systems and Digital Tools Proficiency in CAFM/CMMS platforms such as Maximo, PMS procedures, KPI monitoring tools, reporting dashboards, and document-management systems such as SharePoint or EDMS. Required Soft Skills Leadership, critical thinking, problem-solving, effective communication, stakeholder engagement, decision-making, conflict resolution, analytical thinking, attention to detail, time management, and the ability to work under pressure. Experience - Minimum 5 years of experience in Facilities Management. - Experience supporting Hard Services operations, contractor performance monitoring, and maintenance tracking within FM environments. - Exposure to inspections, audits, and KPI governance is preferred. Education Bachelor’s degree in Facilities Management, Mechanical Engineering, or a related technical discipline. Mandatory Certification IWFM Level 4 or above, an equivalent professional certification, or equivalent relevant experience. Preferred Certifications ISO 41001 awareness, NEBOSH, BICSc, or PMP. Job Details - Location: Riyadh, Saudi Arabia - Employment Type: Full-time If you have relevant experience as a Hard Services Consultant – Mechanical, we encourage you to apply and join our growing team.