Café Supervisor

About The First Group Hospitality The First Group Hospitality is a Dubai-headquartered, full-service hospitality management company specialising in hotel operations, asset management, and F&B strategy. With a team of industry veterans and a proven track record, the company delivers tailored solutions that enhance efficiency, optimise revenue, and maximise asset value for investors and hotel owners. As a trusted third-party hotel management provider, The First Group Hospitality partners with leading global brands to drive operational excellence and long-term profitability, thanks to expertise spanning property performance optimisation, cost management, and guest experience enhancement. Beyond management, The First Group Hospitality develops and operates a dynamic portfolio of upscale hotels, residences, and award-winning restaurants, creating high-value hospitality assets that stand out in the market. For more information, visit tfghospitality.com Job Summary At The Royal Stables Private Members Club in Abu Dhabi, we are looking for a passionate and service-driven Café Supervisor to lead the day-to-day café experience for our members and guests. The role combines hands-on operational leadership with personalized service, team development, and a strong focus on product quality, presentation, and consistently high Club standards. Key Responsibilities - Supervise daily café operations, ensuring smooth service, operational readiness, and consistently high standards. - Lead and support the café team during service, providing coaching, direction, and real-time feedback. - Engage with members and guests, anticipate preferences, and ensure attentive and personalized service. - Maintain strong knowledge of coffee, beverages, food offerings, ingredients, and current café trends. - Monitor product quality, presentation, service flow, cleanliness, and overall café ambience. - Handle member feedback and service concerns professionally, ensuring timely resolution and appropriate follow-up. - Manage stock levels, ordering, wastage, and inventory while supporting cost control and revenue opportunities. - Ensure compliance with food safety, hygiene, health and safety, and established Club procedures. Desired Skills & Competencies - Diploma or relevant qualification in Hospitality, Food & Beverage, or a related field is preferred. - 3-5 years of café or Food & Beverage experience, including at least 1 year in a supervisory capacity, preferably within a private members club, premium café, or luxury hospitality environment. - Strong leadership and hands-on team coaching capabilities. - Good knowledge of specialty coffee, beverages, café service, and contemporary product trends. - Strong member engagement and service recovery skills. - Commercial awareness with an understanding of inventory, cost control, upselling, and operational performance. - Organized, adaptable, and composed with a strong eye for quality, presentation, and detail.