Care Coordinator

Description Job Purpose: Ensuring seamless patient care by coordinating medical services and addressing patient needs. Key Responsibilities And Duties - Actively engage with clients to promote wellness and preventive care. This involves educating them on the importance of regular check-ups, screenings, vaccinations, and maintaining a healthy lifestyle. - Collaborates with healthcare providers to develop personalized care plans that prioritize wellness and prevention for each client. - Conducts health assessments and screenings to identify potential health risks and recommend preventive measures. - Coordinates screenings for conditions such as hypertension, diabetes, cancer, or infectious diseases based on client or population needs. - Provides resources and information on wellness-related topics, wellness program, and services. - Coordinates referrals to specialists, preventive services, based on client needs. - Ensures seamless communication between healthcare providers to optimize client care and follow-up. - Serves as a central point of contact between clients, healthcare providers, and other healthcare professionals. - Facilitates effective communication, ensure proper documentation, and support smooth transitions of care. - Regularly monitor client progress in following preventive care plans, including adherence to recommended screenings and interventions. - Follows up with clients to address any barriers, provide support, and reinforce the importance of preventive care. - Builds relationships with community partners to expand access to preventive care resources and programs. - Maintains accurate and comprehensive records of client interactions, care plans, and outcomes. - Prepares reports and documentation as required by healthcare regulations and to gauge the effectiveness of wellness and preventative services. - Be flexible to work between different sites. - Performs other duties as assigned to support Wellness Aim & Objective. All Fakeeh Care employees are responsible for continuous improvement, including: - Performing all duties and tasks in a manner that supports Fakeeh’s Person-Centered care values. - Actively contributing to continuous improvement initiatives, within the scope of the role. - Adherence to safety protocols and proactively seeking to address any job-related safety concerns. - Maintaining strict confidentiality of all sensitive information accessed or encountered during work. - Complying with cybersecurity policies and standards to protect Fakeeh’s systems and participating in awareness training and initiatives to prevent cyber threats. - Adhering to and upholding Fakeeh Care’s code of conduct, policies and ethical standards. - Completion of mandatory education as per the requirement, at least one month prior to expiration. Requirements Skills and Abilities: - Have a strong understanding of the principles and practices of preventative care, including screenings, vaccinations, lifestyle modifications, and health promotion. - Stays updated on current guidelines and best practices related to wellness and preventative services. - Demonstrates excellent communication and interpersonal skills to engage with clients, healthcare providers, and other stakeholders. - Be able to explain complex medical concepts in a clear and concise manner and build rapport with a diverse range of clients. - Possesses experience in care planning and coordination, including assessing client needs, developing clientized care plans, and coordinating services across multiple healthcare providers. - Understands the importance of continuity of care and have the ability to navigate through healthcare systems. - Have the ability to motivate and educate clients on the importance of preventive care. - Exhibits strong organizational and time-management skills to effectively prioritize tasks, manage caseloads, and ensure timely follow-up with clients and healthcare providers. - Have the ability to handle multiple responsibilities and work within established protocols and guidelines. - Possesses the capacity to gather, analyze, and interpret data related to wellness and preventative services. - Uses data to identify trends, evaluate program effectiveness, and make informed decisions to enhance care delivery and outcomes. - Be culturally sensitive and aware of the diverse backgrounds and healthcare needs of clients. - Understands the impact of cultural factors on healthcare decision-making and be able to provide equitable and client-centered care. - Be proficient in using electronic health records, care coordination software, and other technology platforms commonly used in healthcare settings. - Have a good understanding of health information privacy. - Works well within interdisciplinary teams, collaborating effectively with healthcare providers, community organizations, and other stakeholders to coordinate care and promote wellness. - Possesses strong teamwork skills to foster a culture of cooperation and shared goals. Experience Proven work experience of at least three years as a clinical coordinator or similar role in a healthcare organization. Education - Possess a bachelor's degree in a healthcare-related field such as nursing, public health, health education, or healthcare administration. - Additional certifications or training in care coordination, client engagement, or wellness programs would be advantageous. Language Excellent command of oral and written English and prefer Arabic. Licenses / Certifications Possess valid registration and classification from the Saudi Commission for Health Specialties.

• Senior Associate - Care Program Coordination

  Bupa Arabia · Jiddah, Makkah, Saudi Arabia