Learning Coordinator

JOB DESCRIPTION KEY ACCOUNTABILITIES - Coordinate and administer Learning & Development programs, including training sessions, workshops, onboarding, and leadership initiatives. - Manage training calendars, participant nominations, registrations, attendance, and scheduling - Coordinate end-to-end training logistics, including venues, virtual sessions, materials, and learning resources. - Liaise with internal stakeholders, facilitators, and external vendors to ensure smooth program delivery. - Provide administrative support during training sessions and ensure a positive learner experience. - Administer the Learning Management System (LMS), including course creation, enrollments, content updates, and completion tracking. - Support employees with LMS access, learning assignments, and training-related queries - Maintain accurate learning records, databases, attendance, certificates, and training documentation. - Prepare learning reports and dashboards on participation, completion rates, learning hours, and compliance. - Coordinate vendor documentation, invoicing support, and stakeholder communications related to learning programs. - Prepare learner communications, including invitations, reminders, joining instructions, and post-training follow-ups. - Support learning feedback collection, evaluation activities, and the creation of basic learning communications, infographics, and post-learning toolkit. QUALIFICATIONS QUALIFICATIONS & COMPETENCIES - Bachelor's degree in Human Resources, Business Administration, Education, or a related field (or equivalent qualification with relevant experience. - 2–5 years of experience in learning administration, HR administration, training coordination, or a similar role. - Experience coordinating training programs, workshops, and employee learning activities. - Hands-on experience with Learning Management Systems (LMS) or HR syste - Strong administrative, planning, organizational, and coordination skills. - Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, Word, and Outlook. - Strong attention to detail, record management, reporting, and the ability to manage multiple priorities. - Excellent communication, stakeholder management, and customer service skills with strong English proficiency.