PACS Administrator / (Senior)

Description Job Purpose: To maintain, organize, and supervise all technical aspects related to RIS/PACS systems and integrations, ensuring smooth operations of the IT infrastructure across designated Fakeeh Care entities, and providing adequate end-user technical support as needed. Key Responsibilities And Duties - Manage all technical issues related to the proper functioning of RIS/PACS servers, system integrations, workstations, and physicians’ referral portals. - Perform daily preventive maintenance for critical areas to ensure RIS/PACS and integrated systems meet business needs. - Maintain and update user lists on the RIS, including radiologists, technicians, receptionists, typists, and clinicians. - Schedule periodic maintenance and upgrades with Siemens in coordination with the System Integration Manager, Radiology Department Director, and administration. - Ensure daily backups of PACS/RIS are completed and daily/weekly tape changes are performed on time. Additionally ensures High Availability and Disaster Recovery solutions are in-sync, ready and optimized. - Demonstrate new techniques, equipment, and procedures to staff. - Provide basic support for end-user applications, including HIS, software, email, antivirus, internet, and desktop applications, resolving issues until completion. - Install and configure systems, HIS applications, software, and hardware, including computers, printers, access points, and peripheral devices. - Prepare operating systems for computers by installing Windows OS and desktop applications. - Assess user needs and business requirements related to end-user tasks and create assessment reports. - Other duties as assigned within the scope of the job. Requirements - Experience: PACS Administrator: 0–2 years of experience in PACS administration or a related role. Senior PACS Administrator: Minimum of 3 years of experience in PACS administration or a related role. - Education: Bachelor’s degree in Information Technology, Computer Science, or related field. - Language: Excellent command of oral and written English and prefer Arabic. - Licenses / Certifications: Professional certifications (e.g., CIIP, PACS Administrator Certification) are highly desirable.