Senior Consultant / Manager – ServiceNow AI Control Tower

Senior Consultant / Manager – ServiceNow AI Control Tower We are looking for a Senior Consultant / Manager with hands-on experience in implementing ServiceNow AI Control Tower solutions, ideally from a professional services, consulting, or technology organisation. Key Responsibilities - Lead/support end-to-end implementation and configuration of ServiceNow AI Control Tower. - Translate AI governance, risk and compliance requirements into platform workflows, controls and automation. - Configure AI use-case intake, inventory, risk assessments, control mapping, approval workflows, monitoring and reporting. - Integrate AI Control Tower with relevant ServiceNow modules and enterprise systems. - Work with AI Governance, Risk, Cyber, Technology and business stakeholders to translate requirements into platform solutions. - Support solution design, configuration, testing, deployment and user adoption. Experience & Skills - 5–10 years of relevant technology consulting / implementation experience. - Demonstrable hands-on experience with ServiceNow AI Control Tower implementations. - Strong understanding of the ServiceNow platform, workflows, integrations and GRC/IRM capabilities. - Exposure to AI governance, AI risk management, Responsible AI or technology risk is preferred. - Experience delivering implementations within large enterprises, preferably financial services or regulated industries. - Strong stakeholder management and ability to bridge governance requirements with technical implementation.

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