Senior Engineer - Service Sales

Al Ghurair Construction - Aluminium LLC
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates
Salary not specified
Posted
Full-time
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Job Description

Job Description - AMC Renewal Management Responsibilities The Sales Engineer shall be responsible for renewing the Annual Maintenance Contracts (AMC) for all elevators and escalators within the assigned territory. This includes: - Engaging with existing clients prior to contract expiry - Preparing renewal proposals and negotiating terms - Ensuring timely closure of renewal agreements - Acquisition of Third‑Party Elevators & Escalators The Sales Engineer must actively pursue and secure maintenance contracts for non‑AG Elevator (third‑party) equipment, including: - Elevators - Escalators - Moving walks This involves market research, site surveys, technical evaluation, and proposal submission. - Tender Participation The Sales Engineer shall participate in all tenders related to: - AMC (Annual Maintenance Contracts) - Repair works - Modernization (partial or full upgrades) Responsibilities include document preparation, compliance review, pricing, and coordination with internal departments. - Payment Collection The Sales Engineer Is Accountable For Ensuring Timely Collection Of Payments For All Orders Booked, Strictly Following The Agreed Payment Terms. This Includes - Coordinating with clients for invoice acknowledgment - Following up on due and overdue payments - Supporting the finance team in resolving payment issues - Technical Coordination The Sales Engineer must work closely with the technical and service teams to ensure smooth operations, including: - Sharing customer requirements and site conditions - Coordinating site visits, surveys, and technical assessments - Supporting the team in resolving service‑related issues - Ensuring customer satisfaction and service continuity - Customer Relationship Management The Sales Engineer shall maintain strong relationships with existing and potential clients to support business growth and retention.

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Real Estate / Construction / Architecture
Dubai, United Arab Emirates
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