Manager (Nursing Innovation)
JurongHealth CampusJob Description
The incumbent will support the Nursing Division in the strategic development, implementation, and management of nursing innovation initiatives across the organisation. He/she is responsible for driving innovation, operationalising transformation strategies, fostering a culture of continuous improvement, and promoting the adoption of evidence-based practices to enhance patient outcomes, workforce effectiveness, and operational excellence. Working closely with nursing leaders, interdisciplinary teams, and external partners, he/she identifies opportunities for innovation, facilitates the translation of ideas into sustainable solutions, and supports the evaluation and scaling of successful initiatives. He/she also contributes to capability building in innovation, quality improvement, and evidence-based practice within the nursing workforce. The Opportunity: We are looking for a Manager to support Nursing (Innovation) division. Job Responsibilities: Primary Responsibilities and Duties (80%) - Lead and coordinate nursing innovation and workforce transformation initiatives from ideation through implementation, evaluation, and scaling to enhance patient care, operational excellence, and long-term sustainability. - Champion the application of Lean principles and methodologies within the Nursing Division, guiding teams in driving innovation, quality improvement, and process enhancement initiatives. - Review existing practices and identify opportunities for innovation and continuous improvement through stakeholder engagement, data analysis, frontline feedback, and Lean "Go & See" practices. - Facilitate and lead change management efforts to support the successful adoption and sustainability of innovation and transformation initiatives. - Promote the scaling and sustainability of successful projects while supporting organisation-wide transformation efforts. Serve as a subject matter expert and resource person in Lean, project management, and nursing innovation methodologies. - Foster the dissemination, sharing, and adoption of innovative practices and improvement initiatives across the Nursing Division. - Monitor, evaluate, and report the progress, outcomes, and impact of innovation initiatives to the Chief Nurse and Nursing Executive Council (NEC). - Prepare, analyse, and review reports, highlighting key insights and providing data-driven recommendations to support informed decision-making. - Provide secretariat support for innovation-related committees and meetings, including agenda preparation, minute-taking, and documentation management. - Coordinate and manage nominations for innovation awards, recognition programmes, and professional development opportunities. - Track project work plans, deliverables, and milestones to ensure timely implementation and completion of initiatives. - Follow up on innovation-related feedback, suggestions, and action items to ensure timely resolution and continuous improvement. - Maintain accurate records of innovation initiatives and ensure effective communication, knowledge sharing, and documentation through SharePoint and other designated platforms. Secondary Responsibilities and Duties (20%) - Involves in department events and activities planning. - Works collaboratively with relevant departments, workgroups and committees on special projects, proposing options where possible and ensuring achievement of desired outcomes. - Work with Nurse Leaders to gather and analyse feedback from patients, staff and stakeholders to identify opportunities for improving care delivery, services and processes. - Lead new service/delivery projects and working with relevant stakeholders on resource and logistics requirements. - Additional duties and responsibilities may be assigned to meet evolving organisational needs. Job Requirements: - Bachelor's degree or an equivalent qualification. - Minimum of 5 years of relevant administrative experience, with a proven track record in facilitating and driving process improvement initiatives, change management, and cross-functional collaboration to deliver value and impact. - Training or certification in Quality Improvement (QI) methodologies, FMEA and tools such as Lean, 6S, Six Sigma, or similar frameworks would be advantageous. - Proficient in Microsoft Office applications and data analysis tools. - Demonstrated leadership capabilities, with experience in building and leading high-performing, cohesive teams. - Confident in engaging and partnering with senior stakeholders, with a strong passion for driving organisational change and continuous improvement. - Able to manage multiple priorities effectively, influence stakeholders, and perform well in a fast-paced environment with tight deadlines. - Possesses strong communication, interpersonal, problem-solving, and stakeholder management skills.