IT Governance Specialist
DautomJob Description
Key Responsibilities 1. Governance & Compliance • Develop and update IT policies, procedures, and standards in alignment with national frameworks and international standards such as COBIT, ISO 38500, and ITIL. • Monitor compliance with IT policies across all departments and provide corrective guidance when required. • Prepare periodic compliance reports for senior leadership. 2. Risk Management • Identify, assess, and document IT risks in coordination with Cybersecurity, PMO, and operational teams. • Develop and implement risk mitigation and treatment plans. • Continuously monitor risk levels and recommend necessary actions. 3. IT Strategy & Portfolio Alignment • Support the development and review of the IT Strategy and Digital Transformation Strategy. • Evaluate IT projects to ensure alignment with strategic goals and digital government priorities. • Participate in creating and maintaining policies for project management, change management, incident management, asset management, and business continuity. 4. Quality & Performance • Develop performance indicators (KPIs) to measure the effectiveness of IT governance. • Monitor and report on IT service performance and compliance with SLAs. • Prepare monthly and quarterly performance dashboards for the leadership team. 5. Documentation & Audits • Develop and maintain governance documentation including policies, procedures, templates, and guidelines. • Coordinate with internal and external auditors to ensure audit readiness. • Address audit findings and recommend improvements to processes and controls. 6. Digital Government Standards • Ensure alignment with national digital government requirements defined by Sharjah Digital Government and relevant UAE government frameworks. • Support teams in achieving and maintaining compliance with Digital Government Maturity and other digital initiatives. Required Skills & Qualifications • Bachelor’s degree in Information Technology, Information Systems, Computer Science, or related field. • 3–7 years of experience in IT governance, compliance, or risk management. • Strong knowledge of COBIT, ITIL, ISO 38500, ISO 27001, ISO 20000. • National cybersecurity and digital governance standards (NESA, TDRA). • Strong analytical and problem-solving skills. • Experience in drafting IT policies and governance documentation. • Excellent communication skills with the ability to prepare reports for senior leadership. Preferred Certifications • COBIT Foundation • ITIL 4 Foundation • ISO 27001 Lead Implementer • CGEIT or similar (added advantage)
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