ACP Care Coordinator (Contract till 31 March 2027)

Overview Of Position - Facilitate Advance Care Planning (ACP) for targeted groups of patients in JurongHealth Campus (JHC) and clients of JHC’s community partners. - Advocate ACP to patients, care-givers, healthcare professionals and the public. - Support the development, implementation, optimization and integration of ACP across JHC and NUHS, aligned to national ACP guidelines. Responsibilities - Contribute to patient care by facilitating ACP discussions and completing advance care plans that meet patients’ needs - Ensure patients and their families/care providers and healthcare stakeholders have access to patients’ ACP documentation via soft/hard copies of the ACP Form. - Seamless and timely access to the documentation on the patients’ ACP Discussion Worksheet to all care providers. - Facilitate appropriate and timely review and update of patients’ Advance Care Plans with patients/their Nominated Healthcare Spokespersons - Provide relevant feedback loop to address service gaps and service delivery issues. - Support the national KPIs to honour patients’ care preferences - Support seniors in reviewing the ACP implementation processes/IT systems to continually improve the feedback loop to address service gaps and service delivery issues - Support the gathering and submission of ACP data/statistical outcomes on a timely basis and adherence to the processes - Present statistical outcomes at appropriate platforms within JHC when called upon - Support logistical and other requirements for all ACP events including meetings, training and networking initiatives to contribute to the successful completion of the events - Increase awareness of ACP in the community and contribute to higher acceptance and completion of individual care planning by the community - Contribute towards raising the competence of ACP Advocates/Facilitators within JHC/JHC community partner organisations - Contribute towards the implementation of ACP education on national platforms e.g. contribute as a team member to write articles for ACP newsletters. - Contribute knowledge/skills for research/quality improvement projects - Participate in collaborations on projects with clinicians and other stakeholders - Apply knowledge gained to improve the JHC ACP programme - Perform any other duties as assigned by the Reporting Officer Requirements - Bachelor’s degree from a recognized tertiary institute in Nursing, Psychology, Social Work, Counselling or other Allied Health disciplines relevant to the job role. - A keen learner, critical thinker, self-motivated, who works well as a member of a multi-disciplinary team - Good interpersonal, communication and multi-tasking skills. - Able to communicate proficiently in local languages/dialects. - Proficient in Microsoft applications, including MS Word, Excel, and PowerPoint. - Experience in Psychology/Counselling in Singapore or related fields, familiarity with relevant local healthcare/community services and/or experience with research/quality improvement projects will be an added advantage.