Senior Logistics & Customer Service Manager

Hiring: Senior Logistics & Customer Service Manager | Dubai | 12-Month Renewable Contract Are you an experienced Logistics & Customer Service professional with a strong background in FMCG, Cold Chain, Food Manufacturing, and International Supply Chain Operations? A leading global consumer goods organization is seeking a Senior Logistics & Customer Service Manager to join its Dubai-based team on a 12-month renewable contract under Adecco. Key Responsibilities • Manage end-to-end import and logistics operations across multiple regional markets. • Coordinate with factories, distributors, shipping lines, customs clearance agents, and warehouse partners. • Handle shipping documentation, customs requirements, and import clearance processes. • Manage distributor and 3PL relationships to ensure service excellence. • Drive cost optimization, freight efficiencies, and alternative transportation solutions. • Resolve shipment, warehousing, inspection, and customs-related challenges. • Ensure product availability through proactive supply chain management. Ideal Candidate Profile • Senior-level experience in Logistics & Customer Service. • FMCG, Food Manufacturing, Cold Chain, or Consumer Goods background preferred. • Strong knowledge of international freight, shipping lines, customs clearance, and cross-border logistics. • Experience managing distributors and third-party logistics providers. • Strong understanding of UAE import regulations and clearance procedures. • Excellent stakeholder management and problem-solving skills. • Must be currently based in Dubai. Preferred Industry Background • FMCG • Food & Beverage • Ice Cream / Frozen Food • Dairy • Consumer Goods • Cold Chain Logistics • International Supply Chain #LogisticsManager #SupplyChainManagement #CustomerService #FMCGJobs #ColdChainLogistics #FoodManufacturing #ImportExport #InternationalLogistics #FreightForwarding #CustomsClearance #Warehousing #DistributionManagement #DemandPlanning #CustomerOperations #3PL #ConsumerGoods #DubaiJobs #UAEJobs #SupplyChainJobs #HiringNow Apply Interested candidates may share their CVs at: naheeda.kausar@adecco.com