Supervisor - SKIMS - Mirdiff City Centre

At Al Tayer Insignia, your career is more than a job — it’s a journey into the heart of luxury retail. For over 40 years, we’ve partnered with the world’s most iconic brands, creating award-winning retail experiences across our boutiques, department stores, and leading online platforms. With stores and outlets across the GCC and a truly seamless omnichannel presence, we bring style, innovation, and heritage together. Here, you’ll join a diverse, customer obsessed, passionate team that celebrates creativity, values individuality, and empowers you to grow. Join us on our journey, reimagining fashion and redefining the meaning of luxury in the region. • To ensure excellent customer service through: effectively managing the department team; controlling and monitoring department operations including merchandising and stock control in order to achieve the department target Functional Roles and Responsibilities • Achieve excellent standards of customer service in the department by directing and coaching the sales team, and leading by example on the shop floor • Analyse sales data to maximize sales on day to day basis • Resolve customer complaints effectively, either by dealing with them personally or passing them on to the store manager • Ensure that the standards of grooming, presentation and professional conduct are set and maintained • Motivate team members to achieve shared goals and acknowledge team and individual successes • Ensure all new starters are inducted into the department team • Ensure all department staff are trained on all aspects of the department in liaison with the store manager and training department • Monitor the stock in the department and inform the Store Manager of any depleting stocks, stock loss to take corrective action • Ensure the department is merchandised commercially and visually as per the guidelines provided by the brand • Maintain high standards of housekeeping with regards to the sales floor, fitting rooms and stock areas • Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc, Education/Certification and Continued Education • High school qualification Years of Experience • 4 – 5 years experience in Sales or Customer Service environment

• Supervisor - SKIMS - Abu Dhabi

  Al Tayer Insignia · Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates