Case Management Officer (HEADSUPP), Child Development Unit (1-year Contract)

- Job Purpose - To co-ordinate care for patients and families in a community-based preventive paediatrics health program between community sites (preschools), social workers and the Child Development Unit - To manage patients on a health preventive program with screening and health education. To implement the program effectively with a multidisciplinary team, ensuring data collection and clinical visits are followed through. - To assist in management of clinical data collection, including database management using RedCAP, or provide surveys through designing platforms for data collection with team. - To participate in clinical data collection, maintaining database, and consent procedures. - Duties and Responsibilities 2.1.1 Case Management - Provide administration of child health, developmental and family needs questionnaire and surveys in a community-based setting including home visits and school visits - Provide screening and assessment of children’s development and health with nurses in preschools. - Assess and identify children and families' medical, psychological, social, environmental, and financial needs through simple screening questionnaires. - Direct patients and families into hospital or partner programs in the clinical protocol. - Collaboration with clinicians, other health care members, and patient/family to implement, monitor and evaluate care plans and follow-up on outcomes - Implement, monitor and evaluate the patient’s adherence to care plans and revising it as needed. - To integrate and coordinate the activities of multiple discipline services or resources needed by patients/families. - Ensure patients' treatments, and consultations take place promptly and in proper sequence. - Provide patient education if required. - Act as the point of contact and a liaison between the patient, family and the hospital. - Establish a framework for data collection and on care delivery process and clinical - Make visits to patients’ homes/ partner organisation within communities if care coordination requires so. 2.1.2 Data collection and maintenance of database - Assist in ensuring ethics submission, as well as ensuring proper documentation and data collection of children within the program service. - Maintaining database in RedCAP/ excel - Consent procedures for participation in the program research projects - Perform clinical measurements and behavioural observations in accordance with the highest of clinical standards, under supervision by health team members 2.2.1 Secondary Responsibilities and Duties - Participate in the workgroup meetings pertaining to research or clinical program management - Participate in meetings and teachings within the program - Participate with doctors or professionals with preschool teachers and community social workers in case discussions and protocol management - Provide statistical reports and program reports when required by doctors, departments and the hospital - Job Specification/Requirements 3.1.1 Qualification and skills - A Bachelor’s degree in relevant disciplines (e.g. Nursing, Psychology, Behavioural Science, Social work, Health Sciences, Education) - Keen interest in the area of early child development and/or behaviour - Excellent command of spoken and written English, with a second language - Strong interpersonal and communication skills - A team player with an ability to work independently 3.1.2 Experience - Experience of 1-2 years in research, hospital work or social service sector work - Experience working with preschool-age children and/or families is an asset for this position 3.1.3 Skills - Excellence in interpersonal skills - Procession of statistical analysis skills is an advantage - Equipped with basic computer skills in Microsoft Word, Excel and Powerpoint - Knowledge of SPSS is a bonus

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