Channel Account Manager
Tech First GulfJob Description
Job Summary We are seeking a highly motivated and goal-oriented Channel Account Manager to develop, maintain, and expand our channel partner network across Abu Dhabi. The successful candidate will play a key role in driving sales growth, increasing market share, strengthening partner relationships, and delivering profitable business results. This position requires strong channel management experience, excellent relationship-building skills, and an established network within the Abu Dhabi AV/ELV, UCC, Infrastructure, and Cyber Security market. Key Responsibilities - Drive sales and business development activities across Abu Dhabi and key partner accounts. - Expand and strengthen the channel partner ecosystem by recruiting, developing, and managing strategic reseller relationships. - Achieve sell-out targets while increasing market share and maintaining profitability. - Deliver targeted gross profit (GP) margins and meet organizational business objectives. - Ensure company expectations are met in areas including: - Gross Profit (GP) - Days of Inventory - Channel Development Plans - Go-to-Market Strategies - Marketing Activities - Partner Coverage and Breadth - Identify customer needs and provide cost-effective solutions that align with business requirements. - Develop and execute a comprehensive channel strategy for the Abu Dhabi market. - Build and maintain strong relationships with key decision-makers within partner organizations. - Support partners with RFQs, tenders, and project opportunities to maximize closure rates and profitability. - Collaborate closely with vendor distribution teams, enterprise account managers, and internal stakeholders to drive successful project closures. - Provide accurate weekly sales forecasts and commit reports to management and vendors. - Map and engage the right contacts within partner organizations and facilitate training on products, pricing, and technology solutions. - Guide partners in enhancing their partnership status and competency levels with vendors. - Monitor and manage credit limits, deliveries, invoicing, collections, and receivables. - Maintain CRM records daily, ensuring accurate pipeline management, forecasting, and reporting. - Work closely with channel partners to qualify opportunities, sanitize the sales funnel, and ensure forecast accuracy. Requirements Qualifications & Experience - Bachelor's degree in Business Administration, Sales, Marketing, IT, or a related field. - Minimum of 3-5 years of channel sales, account management, or business development experience within the IT distribution industry. - Proven experience in Abu Dhabi market development and channel management. - Strong knowledge of: - Audio Visual (AV) - Unified Communications & Collaboration (UCC) - Enterprise Infrastructure - Cyber Security Solutions - ELV Distribution - Demonstrated success in achieving sales targets and driving channel growth. - Experience working with vendors, distributors, resellers, and system integrators. Skills & Competencies - Strong sales, negotiation, and business development skills. - Excellent relationship management and networking abilities. - Proven ability to build strategic partnerships and manage key accounts. - Strong forecasting and pipeline management skills. - High level of commercial awareness and profitability management. - Excellent communication and presentation skills. - Proficiency in CRM systems and sales reporting tools. - Ability to work independently and manage multiple priorities in a fast-paced environment. Requirements Mandatory Requirements - Existing channel partner network in Abu Dhabi for AV, UCC, Infrastructure, and Cyber Security solutions. - Abu Dhabi market experience is essential. - Experience in AV/ELV Distribution is highly preferred. Benefits What We Offer - Opportunity to drive business growth in a strategic market. - Collaborative and dynamic work environment. - Career growth and development opportunities. - Competitive salary and performance-based incentives. If you are passionate about channel sales, partner development, and driving business growth in Abu Dhabi, we encourage you to apply.
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