Logistics Supervisor

Job Function Warehouse & Cold Chain Management Job Summary The Logistics Supervisor - Warehouse and Cold Chain Management is responsible for supervision of general warehouse operations and activities. He/She is responsible for monitoring warehouse operations performance, quality and ensuring safe and efficient operation of goods and equipment. He/She supervises the deliveries, asset management and transaction documentation process, and oversees the secure handling of goods. He/She also identifies opportunities for improvement within the warehouse operations. He/She may be required to work in rotating shifts. He/She is expected to be vigilant, decisive, and possess effective communication skills. He/She is expected to conduct induction training and can be assigned to lead a team. Job Responsibilities/Key Tasks(External) Business Administration Operations - Communicate requirements and activities to stakeholders - Participate in values-based culture and a culture of accountability in the organisation - Adhere to organisation’s governance, compliance issues and reporting processes - Adhere to organisation’s data governance and protection processes - Supervise teams at work - Work with allocated resources - Apply operational policies, standards and procedures - Perform basic risk assessment - Co-ordinate department's incident or crisis management initiatives Business Process/Continuous Improvement - Plan continuous improvement activities and performance improvement strategies - Analyse how different approaches may impact the problem-solving outcomes - Analyse business requirements - Implement advanced environmental protection policies and procedures Safety and Health - Manage Workplace Safety & Health (WSH) activities to ensure team's compliance to requirements - Perform safety and health risk assessment - Determine areas of non-conformance to WSH standards - Conduct WSH risk assessment to determine hazards - Facilitate WSH solutioning discussions around suggestions to improve existing processes Technology Application - Adapt latest technology to improve overall team operations - Facilitate the use of technology or electronic tools and devices Sales and Customer Service - Plan delivery of logistics products and services that meet customer requirements - Monitor lapses in delivery of logistics services to customers Transportation Operations - Resolve escalated customer relationship management conflicts Warehousing, Cargo and Material Handling - Resolve warehouse operations quality issues - Manage warehouse planning methods, warehouse storage and layout plans - Implement warehouse security plans - Monitor storage utilisation levels for various storage systems - Organise the execution of operations according to different warehousing situations and contingencies - Organise cargo-handling schedules to ensure timelines are adhered to - Monitor warehouse and operational performance - Manage methods and techniques used to handle dangerous goods - Manage methods and techniques used to handle time and temperature-sensitive cargo - Facilitate cargo consolidation activities - Co-ordinate transhipment and transloading operations - Facilitate stocktaking activities Job Requirements - Basic knowledge of SAP/Warehouse Management System (WMS) - Proficiency in basic MS Office Applications - Good team player, able to work well independently and in a team - Fork Lift licence is preferred Professional Qualifications & Relevant Experience - GCE N/O Levels / NITEC - 3-5 years of relevant working experience in warehouse operations