Job Description
After Sales Job Purpose Receive, store, pick, and issue spare parts and accessories in the CEER parts warehouse, maintaining accurate stock records and a safe, organized storage environment to support timely parts availability for aftersales operations. Key Functional Responsibilities Receiving & Put-away: - Receive incoming parts shipments, verify quantities and condition against purchase orders/delivery notes, and report discrepancies or damage to the Parts Operations Asst. Manager. - Bin and store parts in designated warehouse locations following CEER Warehouse & storage SOPs. - Label and tag stock items using standard identification methods to ensure traceability. Picking, Packing & Issuing - Pick parts against sales orders, repair orders, and internal requisitions accurately and within service-level timeframes. - Pack and prepare parts for dispatch to service centers, dealers, or customers per CEER packaging standards. - Issue parts to counter and service sales teams and obtain proper sign-off/documentation for each transaction. Inventory Accuracy & Cycle Counts - Perform regular cycle counts and periodic physical stock takes, reconciling system records (SAP) against physical stock. - Investigate and report stock discrepancies to the Parts Operations Asst. Manager. - Flag slow-moving, excess, or obsolete stock items for review. Warehouse Operations & Safety - Operate material handling equipment (pallet jacks, forklifts where certified) safely and in line with HSE procedures. - Maintain warehouse cleanliness, organization, and adherence to 5S/housekeeping standards. - Support periodic warehouse audits and compliance checks. System & Documentation - Record all stock movements (receipts, issues, transfers, adjustme nts) in SAP/WMS accurately and on time. - Maintain documentation for goods receipt notes, delivery notes, and stock adjustment forms. Job Requirement Education: High school diploma or vocational/technical certificate; a diploma in Logistics or Supply Chain is preferred. Experience - 2-4 years of experience in warehouse operations, stock keeping, or parts logistics. - Experience within an automotive Dealer/OEM parts environment is strongly preferred. - Familiarity with WMS/ERP systems (SAP is a plus) and material handling equipment.