Support Services Supervisor

Job Title: Support Services Supervisor Location: Riyadh, Saudi Arabia Department: Support Services Employment Type: Full-time About the Role We are looking for a proactive Support Services Supervisor to oversee our support functions, including warehouse operations, vehicle fleet management, employee housing, and general administrative support. The ideal candidate will ensure smooth day-to-day operations, uphold safety and compliance standards, and drive continuous improvement across all support service areas. Key Responsibilities: - Team Supervision: Manage support staff schedules, shifts, performance, and discipline; train and onboard new employees. - Administrative Support: Respond to internal departments' logistical and service needs, ensuring timely resolution and satisfaction. - Warehouse Operations: Oversee receiving, issuing, and storage of materials; conduct regular inventory audits and manage stock replenishment. - Fleet Management: Supervise vehicle maintenance and readiness; handle accident reporting, insurance claims, and license/registration renewals; monitor fuel usage and driver logs. - Employee Housing: Ensure housing readiness, maintenance, and safety compliance; manage occupancy records and resolve resident complaints. - Reporting: Prepare regular (daily/weekly/monthly) reports on warehouse, fleet, and housing operations, including incident and insurance claim reports with KPIs and recommendations. - Vendor & Contract Management: Oversee contracts with external service providers (maintenance, insurance, housing services) and monitor compliance. - Budget Oversight: Contribute to planning and monitoring budgets across warehouse, fleet, and housing functions. - Safety & Compliance: Ensure adherence to occupational health and safety standards across all sites (warehouse, housing, vehicles). - Process Improvement: Recommend and implement improvements to boost efficiency and reduce costs. - Emergency Response: Manage emergencies related to warehouse, fleet, or housing operations swiftly and effectively. Requirements: - Education: Bachelor's degree in Business Administration or a related field. - Experience: 3–5 years in support services, general administration, or a related field; prior supervisory experience preferred. Skills & Competencies: - Strong leadership and supervisory skills - Excellent organizational and time-management skills, with the ability to manage multiple parallel functions - Knowledge of insurance procedures and accident claims processes - Proficiency in Microsoft Excel, Word, and warehouse/fleet management systems (a plus) - Strong communication and negotiation skills with vendors and insurance providers - Fluency in Arabic; English proficiency preferred - Ability to work under pressure and manage emergencies - High attention to detail, discipline, and accountability - Flexibility to travel between sites (warehouse, housing, fleet locations) - Self-motivated with the ability to work independently

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