Job Description
About Trolley Trolley is a fast-growing convenience store chain, founded in 2008 in Kuwait, now operating 237 stores across Kuwait (148) and Saudi Arabia (89). What began as a focused offering for private universities and malls has expanded into a network spanning gas stations across Kuwait and Saudi Arabia. We provide everyday consumables, coffee, pre-cooked meals, and cellular services under one roof. About the Role We are looking for an experienced SAP professional to lead functional support and manage controlled change across SAP Retail, SD, MM/IM, WM and EWM. This role is central to keeping our retail and distribution operations running reliably as we continue to scale across Kuwait and KSA. Key Responsibilities - Lead functional support across SAP Retail, SD, MM/IM, WM and EWM modules - Manage and govern controlled change processes within the SAP landscape - Resolve incidents and troubleshoot integration issues across modules - Support testing cycles and data migration activities - Partner with business stakeholders to translate operational needs into SAP solutions - Participate in scheduled on-call support as required Essential Requirements - 7+ years of SAP functional experience, including 3+ years in S/4HANA - Hands-on SAP Retail / IS-Retail experience — mandatory - Deep expertise in at least two of: SD, MM, WM, or EWM - At least one end-to-end S/4HANA implementation or conversion, followed by production support - Strong experience in incident resolution, integration troubleshooting, testing, and data migration - Willingness to be based in Kuwait and participate in scheduled on-call support Preferred Qualifications - Experience in retail, grocery, FMCG, or multi-site distribution environments Why Join Trolley? 🛒 - We're everywhere 24/7 across Kuwait and KSA, and growing fast - Real impact your SAP work runs an entire retail network, not a back-office project - One-stop culture same energy as our stores: fast, practical, no fluff - Room to grow as we expand into new formats and markets