Principal/ Senior Network Engineer (L2/L3 - Operations Focused) (1-Net)
Mediacorp Pte LtdJob Description
Responsibilities This role is required to managed and support 1-Net's IT Services business, including Cloud Services, Managed Services, DC services, and Business Continuity Management Services. - Support for corporate and customer IT infrastructure and projects in delivering services according to SOP to meet prescribed SLA. - Support in design, architect and build network and firewall deployment solutions, frameworks, automation and orchestration to secure IT System and Infrastructure. - Deploy and Implement firewall best practices solutions to secure the data center infrastructure, system and application levels. - Participates in technical research and development to enable continuing innovation of IT services. - Performance monitoring, preventive maintenance and patch management of IT equipment to ensure optimum performance. To propose capacity upgrade or replacement when required. - Perform daily rectification of IT operational issues and change requests within expected service level agreement. - Management and administration of network and security infrastructure such as Routers, Switches, Firewalls, VPN, endpoint security, etc. - Provide diagnoses, resolution, and documentation in all aspects of supporting, implementing and managing an enterprise network environment. - Provide installation, configuration, implementation, integration and commissioning of IT solution to internal and external customers. - Proactively source for better IT solutions or services to optimize business operational efficiency and business growth via IT solutions and process changes. - Perform schedule maintenance routine and update records for performance analysis. - Responsible for planning and deployment of new and existing systems for internal and external. - Maintain process documentation and follow approved standard operation procedures (SOP). - Participate in certification requirements for QMS/ISMS/BCMS/PCI-DSS/OSPAR, etc. Qualifications - Minimum Diploma or Degree in Computer or other IT related field of study. - Basic network certifications such as CCNA or equivalent required. - ITIL v3 or v4 preferred. - Must possess demonstrated Network troubleshooting skills and experience with installation and configuration of networking devices (switches, routers, firewalls, VPN, proxy and other network appliances). - Working experience in multiple areas like OS, databases, applications, networking devices, storage devices, firewalls, IDS/IPS, orchestration and virtualization technologies, etc. - Must possess IT trouble shooting skills and experience with Operating Systems (RH Linux, Centos, Ubuntu, Windows Servers). - Basic Cloud Virtualisation technology knowledge like AWS, VMWare, and Microsoft Hyper-V, Azure, OpenStack, etc. - Basic understanding of cloud / enterprise networking and security best practices. - Knowledge of OS/ Network security hardening. - Excellent networking concept and Switch & routing knowledge. - Experience in analysing security log, network & security incident. - Possess a strong sense of urgency. - Problem solving skills and ability to work under pressure. - Good command of English, both written and spoken. - Customer focus, continuous learning, decision making and gaining commitment. - Working location: 1-Net (East) at Chai Chee / 1-Net (North) Woodlands.
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