Concierge/Valet Parker

About The First Group Hospitality The First Group Hospitality is a Dubai-headquartered, full-service hospitality management company specialising in hotel operations, asset management, and F&B strategy. With a team of industry veterans and a proven track record, the company delivers tailored solutions that enhance efficiency, optimise revenue, and maximise asset value for investors and hotel owners. As a trusted third-party hotel management provider, The First Group Hospitality partners with leading global brands to drive operational excellence and long-term profitability, thanks to expertise spanning property performance optimisation, cost management, and guest experience enhancement. Beyond management, The First Group Hospitality develops and operates a dynamic portfolio of upscale hotels, residences, and award-winning restaurants, creating high-value hospitality assets that stand out in the market. For more information, visit tfghospitality.com The Royal Stables Private Members Club in Abu Dhabi is seeking a Concierge/Valet Parker to provide seamless arrival, departure, parking, and guest assistance services. Responsibilities include, but are not limited to - Welcome members, guests, and visitors in a warm and professional manner. - Receive, park, retrieve, and return vehicles safely and efficiently. - Maintain accurate records of vehicles, keys, parking locations, and guest details. - Handle vehicle keys securely and follow all valet parking procedures. - Assist members and guests with luggage, personal belongings, and special requests. - Provide concierge support, including directions, recommendations, bookings, and general information. - Coordinate with reception, hospitality, security, and operations teams. - Maintain a smooth and organised vehicle arrival and departure process. - Inspect vehicles for visible damage in accordance with company procedures. - Report incidents, vehicle damage, safety concerns, or guest complaints promptly. - Ensure the valet area, entrance, and drop-off zones are clean, organised, and presentable. - Assist with traffic flow and maintain safe access around the club’s facilities. - Provide attentive and personalised service to VIP and high-profile members and guests. - Maintain a visible, professional, and welcoming presence at the club entrance. - Ensure all interactions reflect the Royal Stables’ luxury positioning and service standards. - Maintain confidentiality when handling member, guest, and vehicle information. - Support special events, private functions, and high-volume arrival periods. - Follow all health, safety, security, and vehicle-handling procedures. - Perform other concierge, valet, guest service, and operational duties as required. - 2+ years of experience in valet parking, concierge, guest services, hospitality, or a similar role. - Valid UAE driving licence with a clean driving record. - Confident driving a range of vehicles, including luxury and automatic vehicles. - Excellent driving, parking, vehicle-handling, and road-safety skills. - Strong communication, interpersonal, and customer service skills. - Professional appearance, excellent grooming, and polished manner. - Experience working with VIP, high-net-worth, or international guests is highly desirable. - Reliable, punctual, physically fit, and able to work outdoors. - Strong attention to detail and ability to remain calm under pressure. - Professional, discreet, courteous, and safety-conscious. - Ability to work flexible hours, including evenings, weekends, and holidays. - Knowledge of Abu Dhabi roads and local destinations is an advantage. - Fluency in English is required; Arabic is highly desirable.