Assistant Manager Soft FM Services

Company not disclosed

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates
Salary not specified
Posted
Full-time
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Job Description

Job Purpose To ensure Client requirements for Facilities Services are properly met or exceeded in terms of service delivery, quality, technical matters, managing Client’s relationship and in-house teams, leveraging company talent. Key Responsibilities - Ensure Client satisfaction with the services provided such as landscaping, pest control, outdoor cleaning, waste management, water features and flag hanging. - Provide technical support to Soft FM team for preparing and drafting of Aconex letters. - Supervision of the quality of service provided by Third Party Contractors. - Perform inspections at all sites in accordance with company audit programs and highlight to suppliers for rectification. - Together with Third Party Services Department, evaluates the performance and development of the contractors/suppliers to improve the level of service. - Responding appropriately to urgent issues or request raised by Clients by applying proper solutions. - General upkeep and maintenance of the properties handled to ensure that they meet health and safety standards, in compliance with the legal requirements. - Manage property budget, to ensure no overspend on approved budget. - Prioritize and identify technical and services issues according to criticality to the Client. - Provide the Client / Client Respresetative with full and concise explanation of the expected outcome of and technical services to be carried out at the property. - Approves procurement requirement and ensures availability of required spare parts and other parts as per need. - Schedule the application of preventive and corrective maintenance as identified per property. - Perform other duties as assigned by the Direct Manager. Education/ Qualification - Engineering degree or equivalent - Recommended: CFM (Certified Facilities Manager) or similar - UAE Driver’s license. Work Experience 4 years of experience in a facility management role where client management was a key aspect of the job. Knowledge - Contract management - Performance evaluation Methodology - Health and Safety Skills - Excellent client management ability: interaction, crisis management - Proactivity and ability to anticipate - Proper interaction with coworkers - Ability to solve complex problems autonomously.

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