Consultant ENT (Otolaryngology)

Job Description The Consultant in ENT (Otolaryngology) is responsible for providing high-quality, specialized ear, nose, and throat care within both physical clinic and digital care settings. The role focuses on the comprehensive assessment, accurate diagnosis, treatment planning, and follow-up management of acute and chronic ENT conditions through evidence-based clinical practice. The Consultant ENT ensures patient-centred care, clinical excellence, and patient safety while contributing to quality improvement and the strategic development of ENT services across virtual and in-person care delivery at Bupa CareConnect. Specialized Assessment and Diagnosis - Conduct comprehensive ENT assessments through in-person and virtual consultation settings - Diagnose acute and chronic ENT conditions using evidence-based clinical approaches and investigations - Interpret imaging, laboratory results, and audiological or vestibular test findings - Recommend and coordinate appropriate referrals and advanced investigations when required - Maintain accurate and timely clinical documentation in the EMR system Management and Treatment Planning - Develop individualized, evidence-based treatment and follow-up plans for ENT patients - Provide medical and procedural management for a wide range of ENT conditions - Monitor patient progress and adjust treatment plans as clinical needs evolve - Educate patients regarding their conditions, preventive care, and treatment adherence expectations - Coordinate continuity of care across physical and digital care settings Clinical Quality and Safe Practice - Ensure compliance with clinical governance requirements, telemedicine regulations, and patient safety standards - Adhere to institutional protocols and international ENT clinical guidelines - Participate in quality improvement initiatives, clinical audits, and peer review processes - Report, analyze, and manage clinical incidents and adverse events appropriately - Support compliance with CBAHI, JCI, SCFHS, and applicable accreditation standards Multidisciplinary Collaboration - Collaborate with multidisciplinary healthcare teams including internal medicine, radiology, and allied health - Coordinate referrals and continuity of patient care with internal and external specialists - Participate in MDT case discussions and clinical meetings - Provide specialist support, second opinions, and clinical guidance to other healthcare providers Patient Experience And Satisfaction - Deliver compassionate, patient-centered ENT care with clarity and empathy - Address patient concerns promptly and ensure clear communication about diagnoses and management options - Promote patient education and engagement in their own care and preventive health - Support organizational initiatives aimed at improving patient experience and Net Promoter Scores (NPS) Professional Development and Leadership - Maintain active SCFHS licensure and comply with all CME requirements - Stay updated with advancements in ENT clinical practice, surgical techniques, and healthcare technologies - Mentor junior physicians and support the professional development of the medical team - Contribute to organizational strategic and operational goals of the ENT service Skills - Comprehensive ENT diagnostic skills including endoscopy, audiometry, vestibular testing, and imaging interpretation - Medical and procedural management of acute and chronic ear, nose, and throat conditions - Proficiency in both outpatient clinic and telemedicine ENT practice - Proficiency in EMR systems and digital healthcare platforms - Evidence-based clinical decision-making and adherence to international ENT guidelines - Strong clinical leadership and mentoring capabilities for junior medical staff - Excellent communication and interpersonal skills for multidisciplinary collaboration - Commitment to quality improvement, patient safety, and patient-centered care - Ability to work effectively in fast-paced, multidisciplinary healthcare environments - Arabic and English language proficiency Education Medicine and Surgery