Hospitality Manager

Hospitality Service Manager - Oversee daily operation and ensuring seamless guest service - Oversee the daily operations of the apartment and manage all departments such as housekeeping, food and beverage - Serves as a leader in displaying outstanding hospitality skills - Ensuring high levels of service satisfaction by providing excellent customer service - Managing budgets and financial plans and controlling expenditure - Planning maintenance work, events, and room bookings - Ensure safety and hygiene in work areas - Ensuring compliance with health and safety regulations - Ensure all facilities and rooms are well maintained and meet safety standards Required Skills and Qualifications - Experience: Previous experience in a service management role or related field is essential. - Leadership Skills: Strong leadership and team management abilities to motivate and guide staff effectively. - Customer-Focused: A strong customer service orientation with the ability to build and maintain relationships. - Problem-Solving: Excellent troubleshooting and creative problem-solving skills to address service issues promptly. - Communication: Strong written and verbal communication skills to interact effectively with customers and team members. - Industry Knowledge: Comprehensive knowledge of industry standards, regulations, and best practices relevant to the service sector.

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