Senior HR Supervisor/ HRBP - Chinese Speaking

The Senior HRBP/ Senior HR Supervisor acts as a strategic operational partner, taking full ownership of key HR core functions including Performance Management, Compensation & Benefits (C&B) Strategy, Employee Relations & Engagement, HR Policies & Compliance, and Organizational Change Management. This role partners closely with business leaders and cross-functional stakeholders to understand business requirements, identify people-related opportunities and risks, and translate business priorities into practical HR strategies and solutions. The role also drives HR digitalisation, employee experience, process improvement, and data-driven decision-making across multiple business entities while ensuring compliance with applicable UAE employment laws, regulations, and Company policies. Key Responsibilities: 1. Performance Management & Accountability: - Design, implement, and maintain scalable Performance Management Frameworks (KPIs/OKRs) to drive organizational productivity and accountability. - Manage the bi-annual and annual performance evaluation cycles across all entities, ensuring fair, objective, and timely assessment processes. - Partner directly with Line Managers to manage Performance Improvement Plans (PIPs) for underperforming staff and support talent recognition for high performers. 2. Compensation, Benefits & Rewards Strategy: - Evaluate and refine internal Compensation & Benefits (C&B) structures, ensuring market competitiveness and equity across Dubai and international entities. - Review employee benefit programs (health insurance plans, wellness perks, incentive schemes) to align with company goals and market benchmarks. - Design and execute meaningful Employee Recognition Programs to boost retention and employee morale. 3. Employee Relations, Engagement & Culture: - Serve as the primary focal point for Employee Relations (ER), conducting confidential workplace investigations, mediating conflicts, and resolving employee grievances. - Design and execute end-to-end Employee Engagement initiatives, wellness programs, and feedback surveys to foster an inclusive, high-performing culture. - Partner with business heads as a trusted HR Advisor, helping managers address team dynamics, morale, and organizational culture. 4. HR Policies, Governance & UAE Labor Compliance: - Review, update, and draft comprehensive HR Policies, Employee Handbooks, and Standard Operating Procedures (SOPs) in alignment with UAE Labor Laws and international best practices. - Conduct periodic internal HR compliance audits to identify risks and ensure regulatory adherence across all operational units. - Collaborate with the Operations HR Officer (Yomly Admin) to ensure policy updates are smoothly reflected in the HRIS workflow. 5. Change Management, Metrics & Business Partnering: - Act as a change agent during organizational restructurings, M&A integrations, or operational updates, ensuring clear communication and minimal business disruption. - Analyze core HR metrics (turnover rates, engagement scores, exit trends, performance data) to provide actionable insights to the HR Manager and Senior Leadership. - Support cross-functional projects as requested by the HR Manager. Qualifications: - Education: Bachelor’s degree in Human Resources, Business Administration, Legal, or a related field. - Experience: Minimum 5–7 years of progressive HR experience, preferably in a multi-industry corporate environment or fast-paced holding company in the UAE. - UAE Labor Law Expertise: Deep, practical working knowledge of UAE Labor Law and regional employment regulations. - Functional Mastery: Proven track record in performance management design, C&B analysis, employee relations resolution, and policy writing. - Systems Familiarity: Experience working alongside HRIS platforms (e.g., Yomly, Darwinbox, BambooHR) is a plus. - Language Skills: Professional fluency in English and Chinese (written and verbal) is required. Key Skills & Competencies - Business Acumen & Consulting: Ability to understand business needs and translate them into effective HR solutions. - Conflict Resolution & EQ: Exceptional emotional intelligence, active listening, and conflict mediation skills. - Analytical & Meticulous: Data-driven mindset with strong attention to detail when dealing with C&B data, KPIs, and compliance. - Communication: Clear, empathetic, and persuasive written and verbal communication skills.