Business Analyst – Digital Research & Agile Delivery

Borderless Access
Bengaluru, Karnataka, India
Salary not specified
Posted
Full-time
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Job Description

Business Analyst – Digital Research & Agile Delivery Role Summary Borderless Access empowers global brands through intelligent research platforms and agile solutions. As a Business Analyst, you’ll be the strategic conduit between insights, product, engineering, and delivery teams. You’ll translate Business needs and business goals into user-focused digital experiences—fostering alignment, velocity, and impact across agile sprint cycles. Key Responsibilities Discovery & Requirements - Conduct impact analysis to understand potential ripple effects of new features across research workflows - Partner with stakeholders across business and tech to gather, clarify, and groom product requirements - Prepare wireframes, user stories, and documentation that support scalable platform enhancements - Detail functional and non-functional requirements with clarity, precision, and traceability Execution & Delivery - Drive structured sprint planning, grooming, and backlog refinement to maintain team velocity - Support testing and validation of platform features through demos and walkthroughs - Coordinate post-release evaluations and recommend iterations based on KPIs and user feedback Collaboration & Communication - Act as a core liaison between engineering, business, and client-facing teams - Document product decisions, sprint outcomes, and platform metrics for stakeholder updates - Facilitate internal comms between product, data, and delivery leads to ensure transparency and momentum External Environment & Innovation - Advocate for user-first design and consumer-driven experiences throughout research touchpoints - Explore and adopt new digital tools that enhance automation, engagement, and insight generation - Collaborate with data science and insights teams to build intelligent segmentation and predictive workflows Qualifications - Bachelor’s degree in Business, Computer Science, Statistics, or related field; Master’s in Business Administration preferred - 3+ years of experience in business analysis within SaaS, digital platforms, or research tech environments - Proficiency in JIRA, Confluence, analytics dashboards, and mockup tools - Strong grasp of Agile delivery, KPI frameworks, and stakeholder management - Exceptional documentation, process mapping, and cross-functional communication skills Preferred Experience - Exposure to digital research platforms, panel recruitment, survey distribution, or global consumer insights systems - Experience working with data teams on audience segmentation and predictive analytics - Proven success in launching features that drive engagement, retention, and operational scale across digital platforms

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Bengaluru, India
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