Consultant (System Engineer) - IES - Hong Kong (005811)

About The Business Our industry-leading IT and technology specialists will guide your organization through end-to-end redesign and modernization of your application, platforms and business process to give rise to new capabilities and empower your business. Work you'll do - Install and configure new Servers and users workstations - Maintain and perform troubleshooting on user workstations and Servers - Interact and follow up with vendors and government departments for maintenance and fault reported for any computer equipment and software until case completed - Maintain the inventory record of the computer equipment - Provide technical assistance for relocating/establishing computer equipment - Perform day-to-day LAN Administration jobs, - Manage and configure network devices such as routers, switches, and firewalls - Implement and manage security policies and procedures to ensure the integrity and confidentiality of data - Perform regular system backups and ensure data recovery processes are in place - Monitor system performance and proactively identify and resolve potential issues - Document and maintain system configurations, procedures, and policies - Train and assist end-users in the use of hardware and software We are looking for someone with - Higher Diploma or Bachelor's degree in Computer Science, Engineering or equivalent - At least 4 years of experience in one or more of the following: - Performing LAN Administration jobs - maintaining and performing troubleshooting of Microsoft Windows or Linux servers - Supporting Windows system services including DHCP, DNS, and Active Directory - At least 2 years of experience in one or more of the following: - Providing help-desk and technical support for Microsoft Windows workstations - Supporting standard office applications including MS Outlook and MS Office - Supporting MDM service and mobile devices (in particular iOS devices) - Supporting server hardware and network equipment - Supporting VPN - Monitoring of LAN/WAN/VPN network performance - Troubleshooting hardware, software, networking, and configuration problems in PCs and notebooks - Managing centralised backup system, e.g. ArcServe R16 or above - Below support experience is preferred: - Prior support experience in Government department(s) - Maintaining and supporting websites using tools like Adobe Dreamweaver, HTML, CSS, JavaScript, and ASP - Holder of below professional certifications is a definite advantage: - Microsoft Certified System Engineer (MCSE) or Microsoft Certified Technology Specialist (MCTS) or equivalent - Cisco Certified Network Associate (CCNA) - IBM Certified System Administrator (CLP) - Lotus Notes and Domino

• Consultant, Submarine Systems Engineering

  Ciena · Hong Kong, Hong Kong SAR