Routing & Pricing Manager (Voice & A2P)

Key Responsibilities - Oversee international voice and A2P SMS routing and pricing operations. - Manage termination and operational costs across global destinations, execute voice/SMS traffic routing, and maintain international numbering plans for worldwide destinations. - Build and update pricing tables, develop tiered wholesale pricing schemes, and provide sales support for China Telecom sales teams. - Investigate and resolve SMS‑related service disputes. - Define functional requirements for pricing and routing systems, and collaborate with system vendors to enhance system capabilities to satisfy business requirements. - Coordinate with the Network Operation Center (NOC) to process fault tickets for international wholesale voice services. - Conduct periodic business performance analysis and produce corresponding reports. - Engage with customers and drive enterprise SMS service sales. Job Requirements: - Bachelor’s degree or above, majoring in Telecommunications, Computer Science, Business Management, Finance or Economics. - Minimum 3‑years of working experience at incumbent or competitive telecommunications operators. - Excellent written and verbal English communication skills. - Capable of delivering against tight deadlines, multi‑task efficiently, with solid organizational and communication competencies. - Self‑motivated, well‑organized team player. - Advanced proficiency in Microsoft Excel and PowerPoint is mandatory.