Job Description
Role and Responsibilities • Act as the first interface of Brick&Bolt's Commercial Business vertical — conduct outbound cold calling to key decision-makers, including HNIs, UHNIs, CXOs, business owners, and other stakeholders, to generate and qualify commercial construction leads. • Own and hit/exceed weekly and monthly sales targets within assigned leads for commercial projects (offices, retail spaces, warehouses, and other commercial establishments). • Conduct Customer Analysis and move leads (service requests) forward through the conversion pipeline. • Manage Customer Engagement and Operations — ensure leads (service requests) are engaged throughout the sales life cycle, building trust and credibility with senior stakeholders and decision-makers. • Be Process Oriented — take a data-centric approach and develop smart, efficient processes for an outstanding customer experience for high-value commercial clients. • Track each opportunity/lead (service request) end-to-end and ensure related tasks are completed on time. • Work closely with the Product team, sharing inputs to improve the interface for better customer support and experience.
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