Senior Executive Assistant / (Senior) Associate Executive, Specialised Support Services

Overview The job holder is responsible to provide operational and administrative support to Senior Nursing Officers / Nursing Officers and Ops & Admin Manager in NUH Operating Theatre. Key Responsibilities Billing and charging matters - Verify daily surgical charges promptly to ensure accuracy and proper interfacing with the billing system - Follow up with vendors, nurses, clinicians, and other stakeholders on charging issues - Liaise with patients or the business office on billing matters - Maintain charge forms and charge codes in corporate system Procurement and management of OT supplies and equipment - Assist with procurement of CAPEX and OPEX items, including OT supplies, equipment, and services - Manage the end-to-end procurement process, including obtaining quotations, raising purchase requests, arranging deliveries, and processing invoices and delivery orders - Collaborate with MMD and vendors on inventory management for stock and non-stock items - Monitor consumption rates, contract balances, and coordinate projections, top-ups, or purchase order extensions - Support tracking of CAPEX and OPEX utilisation within the assigned area - Requisite, control and maintain utilisation of office supplies in the assigned area Other administrative matters pertaining to the OT - Support nursing staff with daily staff roster and prepare final OT lists for the Nurse Manager-in-charge - Assist in addressing patient feedback where required - Manage locker assignments and reset unused lockers in staff changing rooms - Compile statistics and reports for cost containment and process improvement initiatives - Conduct monthly inventory checks of OT supplies (e.g. gowns, head covers, footwear, stationery, and pantry items). - Perform any other duties as assigned by the Reporting Officer Key Requirements - Diploma from a recognised institution - At least two years of relevant administrative or clerical experience, preferably in the healthcare sector - Good interpersonal and communication skills - Proficient in Microsoft Office applications - Proactive, self-motivated, and possesses a positive “can-do” attitude - Results-driven with a strong sense of accountability - Highly adaptable, with the ability to perform effectively in dynamic and fast-paced team environments - Able to multitask, work independently, and collaborate effectively as part of a team - Service-oriented and customer-focused - Demonstrates sound decision-making ability