Job Description
Job Description Job Description – Quality Assurance Manager, Data Center Infrastructure Position Summary Lead quality assurance across the full lifecycle of data center infrastructure projects, including new builds, expansions, fit-outs, remediation, upgrades, and managed services. Govern quality for rack & stack, copper/fiber cabling, testing, commissioning, documentation, and handover while driving continuous improvement. Combined Key Responsibilities - Own and maintain the Quality Management System (QMS), QA policies, SOPs, work instructions, inspection plans and acceptance criteria. - Govern quality across greenfield builds, brownfield expansions, technology refreshes, remediation and corrective works. - Establish QA standards for rack installation, rack & stack, structured copper and fiber cabling, containment, grounding, labeling, testing and documentation. - Review build methodologies, construction quality, installation practices and commissioning readiness. - Lead quality inspections throughout design validation, installation, testing, commissioning and customer handover. - Review Fluke, OTDR, insertion loss and certification reports before customer acceptance. - Conduct internal, supplier and customer audits; manage NCR/CAR/PAR, RCA and CAPA. - Ensure as-built documentation, rack elevations, cable schedules and asset records are complete and accurate. - Drive KPI reporting, continuous improvement and lessons learned. - Develop QA training and competency programs for engineers, supervisors and subcontractors. - Manage vendor quality and support enterprise and banking customers across APAC. Required Experience - 8–12 years' experience in mission-critical data center infrastructure. - Hands-on experience delivering new data center builds, office build-outs, migration projects, remediation programs and operational support. - Strong knowledge of rack & stack, structured cabling, fiber optics, testing and commissioning. - 5+ years leading QA/QC or quality governance teams. Experience supporting enterprise, hyperscale and financial services environme