Business Development officer - PL Sales.Injaz-RBG-DBC PL Fulfillment.Retail Banking Group
MashreqJob Description
Job Purpose: - To achieve monthly targets assigned. - To ensure that all telesales activities are directed to meeting sales targets. - To develop and implement telesales strategies and objectives as well as set challenging sales target and ensure that these target are achieved. - To achieve service standards and monitor, evaluate and measure performances to achieve top productivity and efficiency from systems as well as the product campaigns. - To drive cross sell effort. Key Results Area: - Analysis of leads received. - Conversion of leads into “Sale” - Updating all the systems as per the call with the customer. - Processing of the request or offer given to the customer. - Constant follow up with the concerned department if the process is delayed or not fulfilled as per the customer’s request. - Handling of all customer issues and resolve the same at the earliest and highlight them to the TL. - Maintaining all records of the approval, requests and reports handled. Knowledge Skill and Experience: - University Graduate. - 1-2 years experience in similar work environment. - Preferably has a practical marketing background. - Has strong Sales and customer focus and ability to think creatively and work under pressure. - Excellent presentation skills. - Good team player with result driven attitude. - Business sensitive. - Has analytical and computer skills. - Adaptable and versatile.
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