Manager - Operational Readiness

Qiddiya Investment Company is seeking an experienced Manager - Operational Readiness to ensure successful operational launches of our projects within the entertainment and leisure sector. This role is critical in coordinating cross-functional readiness activities, assessing operational capabilities, and driving process improvements to guarantee seamless project openings and optimal guest experiences. Key Responsibilities - Lead the development and execution of operational readiness plans, ensuring alignment with organizational goals and project timelines - Collaborate with multidisciplinary teams to identify operational requirements and address gaps before project launch - Conduct readiness assessments, risk analysis, and mitigation planning to ensure preparedness of all operational units - Design and implement training programs to prepare staff for operational roles and service excellence - Establish and monitor key performance indicators (KPIs) related to operational readiness and post-launch performance - Drive continuous improvement by analyzing operational processes and recommending enhancements - Champion guest-centric operational strategies to enhance visitor satisfaction Requirements - Bachelor's degree in Business Administration, Operations Management, Hospitality, or related field - Minimum 5 years of experience in operational readiness, operations management, or related roles, preferably in entertainment or hospitality sectors - Strong project and stakeholder management skills with ability to lead cross-functional teams - Proven experience in risk identification and mitigation within operational contexts - Excellent communication, analytical, and problem-solving skills - Experience designing and delivering staff training programs - Ability to work in a fast-paced environment managing multiple priorities - Familiarity with Saudi Arabian business environment and culture is preferred Benefits Comprehensive benefits package

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  Qiddiya | القدية · Riyadh, Riyadh, Saudi Arabia