Regulatory Operations Manager

Regulatory Operations Manager – Cash Management Industry: Payments / FinTech Responsibilities - Manage customer and merchant fund safeguarding activities, including segregation, reconciliation and monitoring of safeguarded balances. - Prepare, review and support submission of Singapore regulatory reports, including safeguarding-related returns such as PSN04. - Investigate safeguarding discrepancies, shortfalls and reconciliation breaks, and ensure timely remediation. - Act as a subject-matter expert for safeguarding policies, controls and regulatory requirements under the Payment Services Act. - Liaise with MAS and other regulators on regulatory queries, reviews, inspections and information requests. - Maintain strong audit trails, supporting documentation and control evidence. - Work closely with Finance, Treasury, Compliance, Legal, Risk, Operations and Technology teams. - Improve and automate safeguarding and regulatory reporting processes to enhance accuracy and efficiency. Requirements - Minimum 5 years of relevant experience in regulatory operations, customer funds safeguarding, treasury operations or regulatory reporting. - Payments or FinTech industry experience is mandatory. - Strong hands-on experience in customer fund safeguarding, segregation and reconciliation. - Experience preparing or owning Singapore regulatory reporting / filings, ideally including PSN04. - Experience dealing directly with MAS or other Singapore regulators. - Good understanding of the Payment Services Act and regulatory requirements applicable to payment institutions. - Experience with reporting automation, Excel, Power BI, SQL or similar tools would be advantageous.

• Senior Manager, Regulatory Operations, APAC

  Airwallex · Singapore, Singapore

• Senior Manager, Strategy & Operations, Regulatory & Compliance

  Airwallex · Singapore, Singapore