Business Analyst (Transformation) - Insurance Firm

A leading insurance firm seeks a Business Analyst (Transformation) in Hong Kong to drive digitalisation, optimise processes, and deliver impactful system enhancements. Key responsibilities: - Elicit, analyse, and document business requirements, facilitating stakeholder workshops to align objectives across digitalisation and system enhancement projects - Map as-is processes and design to-be workflows, identifying improvements that optimise solution design, operational efficiency, and business outcomes - Translate requirements into BRDs, functional specifications, user stories, process flows, and technical documentation to guide development teams - Conduct data analysis to identify trends, provide actionable insights, and support informed business and solution decisions - Own UAT planning and execution, coordinating testing, tracking defects, managing stakeholder feedback, and ensuring quality readiness for implementation - Monitor project progress, risks, and issues while delivering status updates and creating user guides and training materials to support adoption Candidate profile: - 3-5 years' Business Analyst experience within life insurance, preferably across Operations or Transformation environments - AML experience with strong understanding of anti-money laundering protocols and compliance requirements - Experience across product development, compliance, agency management, distribution systems, CRM, or digital transformation projects - Strong analytical, communication, stakeholder management, organisational, and problem-solving skills with a detail-oriented approach - Solid understanding of SDLC with hands-on experience across Agile and Waterfall methodologies and project management tools such as Jira and Confluence - Proactive and innovation-driven mindset with a passion for insurance transformation, continuous improvement, and delivering business impact About this company: A well-established insurance firm with a strong regional presence is committed to innovation, employee development, and delivering evolving solutions for customers. Its inclusive and collaborative culture supports professional growth through continuous learning, supportive leadership, and a forward-looking approach to the future of insurance. Keywords: Business Analysis, Insurance Transformation, Digital Transformation, AML Compliance, UAT & SDLC What's next: Shape the future of insurance transformation by driving smarter solutions, stronger processes, and lasting business impact. Apply now!

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