Team Lead - Bengaluru

Blitz
Bengaluru East, Karnataka, India
Salary not specified
Posted
Full-time
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Job Description

About Us Blitz enables Same-Day Delivery for eCommerce brands to provide the best on-time delivery experiences to their customers. Blitz aims to simplify scalability & unlock the growth with the latest consumer behavior trends in the eCommerce industry by making Same-Day delivery more convenient, reliable & affordable. Same-Day Delivery helps brands with converting their browsers into buyers, serving as a competitive advantage and reducing working capital challenges. Blitz currently engages with enterprise brands with category focus into Fashion, Beauty & Personal Care and Healthcare; helping them with 30% - 40% increase in their conversions & increasing retention by 2x by providing best in class experience. Key Responsibilities - Own shift operations across picking, packing, dispatch & inventory. - Plan rosters and manage frontline staff productivity. - Monitor real-time orders and ensure SLA adherence. - Control inbound, stock accuracy, and shrinkage prevention. - Oversee last-mile dispatch and rider performance (if hub-managed). Basic Qualification - 2+ years in Quick Commerce / Dark Store operations. - Strong understanding of picking, packing, dispatch & inventory. - Experience managing frontline teams & shift operations. - Good communication and problem-solving skills.

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