Senior Systems Engineer/Systems Engineer (Application)
SP GroupJob Description
What You'll Do: - Administer Itron UIQ applications across production, disaster recovery, QA, test, and development environments. - Ensure UIQ applications and related systems comply with regulatory, reliability, performance, availability and cybersecurity standards. - Provide application support including initial remedy ticket handling, preliminary to in-depth troubleshooting, manage user access issues and queries, apply fixes or workarounds, liaise with vendor and internal teams for fixes or workarounds, work with vendor support for long-term fixes, manage enhancement requests, and document Root Cause Analysis for future reference. - Monitor and support daily batch processes, including meter data collection and exception management. - Set up UIQ environments and datasets for projects, testing, and development. - Manage changes, releases, upgrades, hot fixes, and certificates for UIQ applications. - Support continual improvement in business processes, environment management, and automation. - Analyze, validate and deliver AMI performance analysis and reporting, covering service levels and key performance indicators. - Support a 24x7 support roster to ensure critical system availability. - Support requirements gathering, solution design, testing, and deployment. - Translating functional requirements into optimized technical specifications. - Work hands-on with application development, configuration, source code management, and automation technologies. - Test Design and Test Cases and Support testing during UAT and post-implementation phases. - Maintain clear documentation for system configurations, workflows, policies, and processes. - This role will be provided with exposure to support mesh networks and M2M solutions. What You'll Need: - Degree in Information Technology, Computer Science, Electrical and Electronics Engineering or its equivalent. - Minimum 2 years’ experience in Linux (RedHat) system and application administration is an advantage. - Strong analytical and problem-solving skills. - Self-motivated and collaborative. - Passionate in programming and data analytics. - Ability to develop scripts and programs for automation, monitoring, and data processing. - Following are the preferred technical skills. - Programming Language: Java, PHP, C/C++, Python. - Application Servers: Apache Tomcat. Oracle Weblogic. - Databases: Direct experience with Oracle SQL, Microsoft SQL Server, MYSQL, PostgresDB, and/or REDIS - OS: Linux (Redhat), Windows Server. - Others Software: Spring, Hibernate, Jenkins, Ansible, Jmeter, SOAP, JSON, RESTful APIs, Splunk
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