VIP Manager (Luxury Wine & Spirit)

Our client is a global renown wine & spirit brand My client is a globally respected wine & spirits company with a portfolio of iconic prestige brands is seeking a VIP Manager to own relationships with High-Net-Worth and Ultra-High-Net-Worth Individuals (HNWI / UHNWI) in Hong Kong (with exposure to Greater China / GBA as relevant). The role sits in the Private Client / Direct-to-Consumer channel. You will acquire, engage and grow a portfolio of privileged private clients, sell rare and allocated expressions, and deliver highly personalised, high-touch brand experiences that build long-term loyalty and commercial value. Key responsibilities Portfolio ownership & commercial delivery - Own and grow an assigned HNWI / UHNWI portfolio; meet monthly and annual revenue, allocation, engagement and recruitment KPIs. - Drive sales of ultra-prestige and rare expressions through personalised recommendations, allocations and relationship-led selling. - Capture client intelligence, preferences and purchase behaviour (within data-protection rules) and feed insights to the Private Client lead, commercial and marketing teams. Recruitment & networking - Actively source and convert new prestige clients via personal network, luxury partnerships, private clubs, connectors, family offices and targeted events. - Build and execute a structured recruitment plan in collaboration with the Private Client lead. Experience, events & brand ambassadorship - Plan, host and execute private client events: intimate tastings, dinners, product launches and exclusive brand moments. - Deliver a consistent, discreet, five-star client journey - communication, access to brand experts, prestige product handling and tailored experiences. - Represent the house at high-end social and luxury-ecosystem occasions; develop cross-category luxury partnerships to reach target consumers. CRM, reporting & internal collaboration - Maintain accurate client profiles and activity on the CRM platform (e.g. HubSpot or equivalent); support segmentation and personalised communication. - Provide regular quantitative and qualitative reporting on pipeline, events, conversion, advocacy and market intelligence. - Work closely with Private Client lead, marketing, commercial, finance and supply to manage allocations, events and targets. Requirements - 6-8+ years in a commercial / relationship role in prestige spirits or wine, luxury retail, premium hospitality, private banking / wealth, or a comparable UHNW-facing luxury environment. - Existing HNWI / UHNWI network in Hong Kong (and ideally Greater China) is a strong advantage. - Demonstrated luxury sensibility, discretion and comfort in affluent social settings; genuine appreciation of craftsmanship, rarity and "the finer things." - Strong commercial acumen: target ownership, pipeline discipline, negotiation and value-selling of high-ticket, allocated products. - Excellent interpersonal, presentation and hosting skills; able to work as a self-starting individual contributor in a high-expectation environment. - Fluent English; Cantonese and Mandarin highly preferred. - Willingness to work flexible hours including evenings and weekends for events and client entertaining.