Associate Director, KYC Operations, Operations

Key Areas of Responsibilities - The main responsibilities include periodic review and other KYC-related tasks; client onboarding is not part of the scope. - Lead the local team and coordinate with the Head of KYC Operations. - Identify, recommend, and assist in implementing process and technology improvements. - Act as SME to guide clients through the KYC Requirements and document variations. - Risk and regulatory classification of existing clients. - Interact with clients for periodic reviews and resolve issues from screening processes, escalating exceptions to AML or Compliance as appropriate. - Conduct in-depth analysis on client ownership structures via public sources or provided documents and support the team with additional confirmation or approvals if needed. - Verify submitted documents with external data sources and screening tools per Customer Identification Program. - Stay updated on process/regulatory changes and ensure open communication across regions. - Respond to internal audit queries on KYC processes and client files. - Other KYC-related tasks may be assigned from time to time. Requirements - Bachelor’s degree or above. - Minimum 5-8 years’ relevant KYC/client onboarding experience, preferably in banking. Candidates will less experience will be identified as Associate. - Experience with various client types (Institutions, Corporates, SPVs, Trusts, Funds, FIs). - Strong understanding of constitutional documents and corporate structures. - Excellent verbal and written communication. - Mandarin proficiency is advantageous for reviewing Chinese documents. - Knowledge of HK SFC AMLO and MAS KYC requirements necessary. - Industry knowledge, including products, markets, and front-to-back processes, a plus. - Attention to detail, process orientation, time management, organizational and relationship-building skills, and strong investigative ability.