Branch Supervisor E-Commerce Operations
Panda Retail Company – Savola GroupJob Description
Job Purpose Develop the team to execute the best picking and delivery journey for the best result outcome for our customers Key Accountabilities - Supervises and monitors duty schedule including timing and personal hygiene. - Executes the best utilization of pickers, admins, and drivers, follow pick-rate and on time handover and delivery. - Collaborates with store operations team for replenishment and availability. - Trains the team for the best follow of procedures. - Ensures delivering daily targets and KPIs - Ensure availability of assets and consumables ( bags , boxes, picking devices … ) - Communicates with area operations lead on daily operations and needs. - Communicate with service desk for any escalations disrupting the operation Skills Description Qualifications - High school , College is a plus - Experience with leading a team of more than 10 employees Professional Certifications - English language required (intermediate) - Strong problem-solving skills in a fast-paced environment - Strong communication skills Experience Retail and E-Commerce background Key Competencies - Customer focus - Results Driven - Lives the values - Team player - Develops self/others
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