Room Attendant

Company Description Hilton Makkah Convention Hotel is part of Hilton, a global leader in hospitality known for high standards of service, comfort, and guest satisfaction. Located in Mecca, the hotel serves guests from around the world, including pilgrims and business travelers, in a dynamic, high-demand environment. Team members are supported with training, development opportunities, and a culture that values respect, inclusion, and collaboration. Working at Hilton Makkah Convention Hotel offers the chance to contribute to memorable guest experiences while building a long-term career in hospitality. Role Description The Room Attendant is responsible for maintaining clean, comfortable, and well-presented guest rooms and public areas in accordance with Hilton brand standards. This full-time, on-site role is based at Hilton Makkah Convention Hotel in Mecca and involves tasks such as making beds, cleaning bathrooms, replenishing amenities, vacuuming, dusting, and ensuring all room equipment functions properly. The Room Attendant responds to guest requests promptly and courteously, reports maintenance issues, and follows safety and hygiene procedures at all times. The role also includes organizing laundry items, managing linen supplies, and working closely with the housekeeping and front office teams to support smooth daily operations. Qualifications - Strong housekeeping skills, including clean rooms practices and attention to detail in maintaining hygiene and presentation standards. - Experience with laundry tasks, such as handling linens, towels, and guest clothing, while following hotel procedures. - Effective communication skills to coordinate with team members and respond clearly and politely to guest requests. - Customer service orientation, with the ability to create a welcoming, respectful, and helpful environment for all guests. - Previous experience in housekeeping or hotel operations is preferred; experience in high-occupancy or large-scale properties is an advantage. - Ability to stand, walk, bend, and lift for extended periods, and to work flexible shifts, including weekends and holidays as needed. - Basic understanding of safety, health, and sanitation standards; training in these areas or willingness to learn is essential. - Reliability, time management skills, and the ability to work both independently and as part of a diverse team.

• Room Attendant

  Raffles Hotels & Resorts · Makkah Region