Computer Technician
eXtra (United Electronics Co.)Job Description
We are looking for a skilled and customer-oriented Computer Technician to join our After-Sales Service team. Key Responsibilities: - Install screen protectors/coatings for mobile phones and smartwatches. - Install and configure Windows operating systems for PCs and laptops. - Install, activate, and troubleshoot Microsoft Office and antivirus software. - Format and reinstall operating systems on mobile devices, PCs, and laptops. - Transfer data between mobile devices of different brands and operating systems. - Configure and troubleshoot printers and related peripherals. - Provide technical support and resolve customer issues efficiently. - Receive maintenance devices from customers and create service requests in the system. - Diagnose and perform basic hardware and software troubleshooting. Requirements: - Experience in computer and mobile device maintenance. - Good knowledge of Windows operating systems and Microsoft Office. - Familiarity with antivirus installation and activation. - Basic understanding of printer configuration and troubleshooting. - Strong customer service and communication skills. - Ability to work in a fast-paced retail or service environment. LinkedIn - SCE