Regional Head of HR, Southeast Asia & International Markets

Position Overview The Head of Human Resources (Southeast Asia & International Markets) is responsible for leading, executing, and continuously improving all HR functions across the region, covering Singapore, Thailand, Hong Kong, Laos, Cambodia, Vietnam, Indonesia, Australia, Korea, and IMEA. This role serves as the primary HR leader for the regional business, ensuring that people strategies, systems, and operations are fully aligned with company objectives and executed with discipline and consistency across every market. Reporting directly to the Global Head of HR, this role translates the global HR vision into effective, locally grounded HR practices for each market in the region, and ensures their successful adoption across a diverse, multi-country organization. This position leads a distributed regional HR organization, with country HR leads and regional HR managers as direct reports, and holds full accountability for HR outcomes across all markets in scope. Key Responsibilities 1. Execution of Regional HR Strategy - Partner with the Global Head of HR and country/regional business leadership to translate global people strategy into market-specific execution plans across all countries in scope - Own the planning, delivery, and outcome measurement of HR initiatives across the region - Drive major HR projects (e.g., performance management reform, compensation and salary structure redesign, regional HR harmonization) from concept through implementation and stabilization - Balance regional consistency with necessary local adaptation, ensuring each market operates within a coherent regional framework 2. HR Systems, Policies, and Program Design - Design, implement, and continuously improve HR systems across the region, including performance management, compensation and salary structures, and goal setting and evaluation processes - Ensure all HR systems and policies are compliant with the labor laws, regulations, and market practices of each country in scope - Drive adoption and consistent use of HR programs across all markets, adapting delivery to local languages, cultures, and business maturity where required 3. Talent Development & Manager Capability - Build and scale structured talent development programs across the region, with a strong focus on manager effectiveness in both corporate and retail environments - Oversee onboarding and offboarding processes to ensure a consistent, high-quality employee experience across all markets - Lead succession planning and leadership development initiatives for the region, building local leadership pipelines in each market 4. Talent Acquisition & Workforce Planning - Own workforce planning and hiring strategy for the region, aligned with business growth, new market entry, and store expansion plans - Oversee recruitment operations and ensure high-quality hiring outcomes across corporate and retail roles in all markets - Strengthen employer branding and candidate experience across the region, reflecting local market dynamics - Support cross-border mobility and talent deployment across markets where needed 5. HR Operations, Employee Relations & Compliance - Oversee all HR operations across the region, ensuring stability, scalability, and operational excellence in every market - Manage employee relations and workplace issues in collaboration with Legal and Compliance, with sensitivity to local legal and cultural contexts - Ensure full compliance with the labor laws, internal policies, and governance requirements of each country in scope - Identify and proactively mitigate people-related risks across the region, including those arising from multi-jurisdiction operations 6. Regional HR Organization Leadership - Lead and develop a distributed regional HR organization, with country HR leads and regional HR managers as direct reports - Define team structure, roles, goals, and performance standards for the regional HR organization - Build a high-accountability, execution-focused HR function capable of supporting business growth across multiple countries simultaneously Required Qualifications - 5+ years of progressive HR experience across core HR functions (talent acquisition, performance management, compensation, learning & development, employee relations, HR systems, labor management) - 5+ years of people management experience, including managing managers and/or country HR leads - Proven multi-country or regional HR leadership experience in Asia-Pacific, ideally covering several of the markets in scope - Demonstrated experience designing and implementing major HR systems or reforms across multiple markets - Strong working knowledge of employment law and HR market practices across Southeast Asia and/or the wider region - Strong hands-on capability with the ability to move between strategic planning and operational execution - Proven experience running full PDCA cycles from issue identification through implementation and impact measurement - Experience in workforce planning and organizational design across multiple markets - Experience managing diverse, multicultural employee populations, including retail or frontline workforces - Fluent business-level English (the working language of the region and for collaboration with global stakeholders) Preferred Qualifications - Experience in retail, FMCG, or service-oriented industries within Asia-Pacific - Experience working closely with a global headquarters or regional HR leadership - Experience supporting new market entry, franchise or joint-venture operations, and rapid store expansion - Experience leading HR system implementation or transformation projects across multiple countries - Proficiency in one or more regional languages (e.g., Thai, Vietnamese, Bahasa Indonesia, Korean, Cantonese) - Exposure to adjacent corporate functions (Finance, Legal, IT) Why This Role Matters - This role is the single point of accountability for HR across Southeast Asia and international markets - Direct ownership of execution, outcomes, and operational stability across a fast-growing, multi-country footprint - Close partnership with global leadership while maintaining clear regional authority - Opportunity to build and mature HR practices across diverse markets in a growing Japan-based global brand

• Regional Vice President, Southeast Asia

  Singapore, Singapore

• Regional Head of Commercial – Southeast Asia

  Singapore, Singapore